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de5\u592b\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<h3>KSF\u3068\u306e\u9055\u3044<\/h3>\n<p>KSF\u306f\u3001KGI\u306e\u9054\u6210\u306b\u5fc5\u8981\u306a\u6761\u4ef6\u3084\u8981\u56e0\u306e\u3053\u3068\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001KGI\u304c\u300c1\u5e74\u5f8c\u306e\u6c7a\u7b97\u307e\u3067\u306b\u58f2\u4e0a50%\u30a2\u30c3\u30d7\u300d\u306e\u5834\u5408\u3001KSF\u306f\u300c\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u300d\u3084\u300c\u554f\u3044\u5408\u308f\u305b\u6570\u306e\u5897\u52a0\u300d\u306a\u3069\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3001KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3068\u308b\u3079\u304d\u884c\u52d5\u304cKSF\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2>KGI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n<p>KGI\u306f\u3001\u58f2\u4e0a\u3084\u5229\u76ca\u7387\u3001\u8ca9\u58f2\u6570\u306a\u3069\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002KGI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u4f1a\u793e\u306e\u76ee\u6a19\u3092\u5f93\u696d\u54e1\u306b\u793a\u305b\u308b<\/h3>\n<p>KGI\u306b\u3088\u3063\u3066\u4f1a\u793e\u306e\u76ee\u6a19\u3092\u5f93\u696d\u54e1\u306b\u793a\u305b\u307e\u3059\u3002\u76ee\u6a19\u304c\u308f\u304b\u3089\u306a\u3044\u5834\u5408\u3001\u5f93\u696d\u54e1\u306f\u81ea\u5206\u306e\u5b58\u5728\u4fa1\u5024\u3092\u898b\u3044\u3060\u305b\u305a\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4f4e\u4e0b\u3057\u305f\u308a\u3001\u4f01\u696d\u306b\u4e0d\u4fe1\u611f\u3092\u62b1\u3044\u305f\u308a\u3057\u307e\u3059\u3002KGI\u3092\u8a2d\u5b9a\u3057\u3066\u3001\u4f1a\u793e\u306e\u76ee\u6a19\u3092\u793a\u3059\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u3092\u56f3\u308c\u308b\u3068\u540c\u6642\u306b\u4fe1\u983c\u3092\u7372\u5f97\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3>\u65e5\u3005\u3068\u308b\u3079\u304d\u884c\u52d5\u3092\u7406\u89e3\u3067\u304d\u308b<\/h3>\n<p>KGI\u3092\u8a2d\u5b9a\u3057\u306a\u3044\u5834\u5408\u3001\u65e5\u3005\u306e\u696d\u52d9\u3067\u53d6\u308a\u7d44\u3080\u3079\u304d\u3053\u3068\u304c\u898b\u3048\u307e\u305b\u3093\u3002\u95c7\u96f2\u306b\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u7e4b\u304c\u308b\u3068\u601d\u308f\u308c\u308b\u884c\u52d5\u3092\u3068\u3063\u3066\u3082\u3001\u3069\u308c\u3082\u4e2d\u9014\u534a\u7aef\u306a\u7d50\u679c\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002KGI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u696d\u52d9\u306e\u512a\u5148\u9806\u4f4d\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u96c6\u4e2d\u3059\u3079\u304d\u696d\u52d9\u304c\u660e\u78ba\u306b\u306a\u308c\u3070\u3001\u5f93\u696d\u54e1\u3068\u3057\u3066\u3082\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u7dad\u6301\u3057\u3084\u3059\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u4e8b\u696d\u5358\u4f4d\u3067\u9032\u6357\u304c\u308f\u304b\u308b<\/h3>\n<p>KGI\u306b\u306f\u6570\u5024\u3092\u4f7f\u7528\u3059\u308b\u305f\u3081\u3001\u4e3b\u89b3\u304c\u5165\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u4e8b\u696d\u5358\u4f4d\u3067KGI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u305d\u308c\u305e\u308c\u306e\u9032\u6357\u304c\u4e00\u76ee\u3067\u308f\u304b\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u58f2\u4e0a100\u4e07\u5186\u9054\u6210\u300d\u3068\u3044\u3063\u3066\u3082\u3001100\u4e07\u5186\u304c\u591a\u3044\u306e\u304b\u3069\u3046\u304b\u308f\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u308c\u3067\u306f\u3001\u300c\u9054\u6210\u738780%\u300d\u306f\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u9032\u6357\u304c80%\u3060\u3068\u660e\u78ba\u306b\u793a\u305b\u308b\u3053\u3068\u3067\u3001\u4e3b\u89b3\u304c\u5165\u3089\u305a\u306b\u73fe\u5728\u306e\u72b6\u6cc1\u304c\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n<h3>\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u7dad\u6301\u306b\u5f79\u7acb\u3064<\/h3>\n<p>\u5f93\u696d\u54e1\u306b\u7d66\u4e0e\u3092\u652f\u6255\u3048\u3070\u6301\u3066\u308b\u529b\u3092\u3059\u3079\u3066\u51fa\u3057\u5c3d\u304f\u3057\u3066\u304f\u308c\u308b\u3068\u601d\u3063\u3066\u3044\u308b\u7d4c\u55b6\u8005\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u4eba\u306f\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u5de6\u53f3\u3055\u308c\u307e\u3059\u3002KGI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u5f93\u696d\u54e1\u306b\u76ee\u6a19\u3092\u4e0e\u3048\u3089\u308c\u308b\u305f\u3081\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0a\u304c\u308a\u3084\u3059\u304f\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<h2>KGI\u306e\u8a2d\u5b9a\u65b9\u6cd5<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" class=\"alignnone size-large wp-image-8939\" srcset=\"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-1024x683.jpg 1024w, https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-300x200.jpg 300w, https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-768x512.jpg 768w, https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-1536x1024.jpg 1536w, https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-content\/uploads\/2020\/11\/pexels-fauxels-3183186-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><br \/>\nKGI\u306f\u3001\u6b21\u306e5\u3064\u306e\u8981\u7d20\u3059\u3079\u3066\u3092\u542b\u3080\u3053\u3068\u304c\u671b\u307e\u3057\u3044\u3067\u3059\u3002<\/p>\n<p>\u30fb\u660e\u78ba\u6027\u3008Specific\u3009<br \/>\n\u30fb\u8a08\u91cf\u6027\u3008Measurable\u3009<br \/>\n\u30fb\u73fe\u5b9f\u6027\u3008Achievable\u3009<br \/>\n\u30fb\u7d50\u679c\u6307\u5411\u307e\u305f\u306f\u95a2\u9023\u6027\u3008Result-oriented or Relevant\u3009<br \/>\n\u30fb\u9069\u6642\u6027\u3008Time-bound\u3009<\/p>\n<p>\u4e00\u898b\u3001\u96e3\u3057\u304f\u601d\u3048\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u3069\u308c\u3082\u5358\u7d14\u660e\u5feb\u306a\u30eb\u30fc\u30eb\u3067\u3059\u30021\u3064\u305a\u3064\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u660e\u78ba\u6027\u3008Specific\u3009<\/h3>\n<p>\u660e\u78ba\u6027\u3068\u306f\u3001\u305d\u306e\u540d\u306e\u3068\u304a\u308a\u300c\u8ab0\u304c\u898b\u3066\u3082\u308f\u304b\u308b\u5177\u4f53\u7684\u306a\u6570\u5024\u300d\u3092\u793a\u3059\u3053\u3068\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u30ea\u30d4\u30fc\u30c8\u7387\u3092\u9ad8\u3081\u308b\u300d\u306f\u660e\u78ba\u3068\u306f\u8a00\u3048\u307e\u305b\u3093\u3088\u306d\u3002\u305d\u308c\u3067\u306f\u3001\u300c\u30ea\u30d4\u30fc\u30c8\u738780%\u3092\u76ee\u6307\u3059\u300d\u306f\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u5177\u4f53\u7684\u306a\u6570\u5024\u3092\u793a\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u660e\u78ba\u306a\u76ee\u6a19\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u300c\u5148\u9031\u3088\u308a\u3082\u591a\u304f\u58f2\u308a\u4e0a\u3052\u308b\u300d\u3001\u300c\u5148\u9031\u3088\u308a\u3082\u58f2\u4e0a\u30922\u500d\u306b\u5897\u3084\u3059\u300d\u3082\u540c\u3058\u304f\u3001\u5f8c\u8005\u304c\u660e\u78ba\u306a\u76ee\u6a19\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3001KGI\u306b\u306f\u660e\u78ba\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h3>\u8a08\u91cf\u6027\u3008Measurable\u3009<\/h3>\n<p>\u8a08\u91cf\u6027\u3068\u306f\u3001\u6e2c\u5b9a\u3067\u304d\u308b\u6570\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u58f2\u4e0a\u3092\u4f38\u3070\u3059\u300d\u3001\u300c\u304a\u5ba2\u69d8\u3092\u7b11\u9854\u306b\u3059\u308b\u300d\u3068\u3044\u3063\u305f\u66d6\u6627\u306a\u76ee\u6a19\u3067\u306f\u306a\u304f\u3001\u300c\u58f2\u4e0a\u3092\u524d\u5e74\u6bd4150\uff05\u306b\u3059\u308b\u300d\u306e\u3088\u3046\u306b\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u660e\u78ba\u6027\u3068\u8a08\u91cf\u6027\u306f\u30bb\u30c3\u30c8\u3067\u3059\u3002\u660e\u78ba\u6027\u304c\u3042\u308b\u76ee\u6a19\u306b\u306f\u3001\u8a08\u91cf\u6027\u3082\u3042\u308a\u307e\u3059\u3002\u8a08\u91cf\u6027\u304c\u3042\u308c\u3070\u3001\u76ee\u6a19\u306e\u9032\u6357\u304c\u5177\u4f53\u7684\u306a\u6570\u5024\u3067\u308f\u304b\u308b\u305f\u3081\u3001\u4e3b\u89b3\u304c\u5165\u308a\u307e\u305b\u3093\u3002<\/p>\n<h3>\u73fe\u5b9f\u6027\u3008Achievable\u3009<\/h3>\n<p>KGI\u306f\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u306b\u5f79\u7acb\u3064\u3082\u306e\u3067\u3059\u304c\u3001\u73fe\u5b9f\u6027\u306e\u3042\u308b\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u306a\u3051\u308c\u3070\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u305b\u3093\u3002\u4f8b\u3048\u3070\u3001\u300c\u524d\u5e74\u6bd4300%\u3092\u76ee\u6307\u3059\u300d\u306a\u3069\u3068\u8a00\u308f\u308c\u3066\u3082\u3001\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u306f\u5230\u5e95\u7121\u7406\u306a\u76ee\u6a19\u306e\u305f\u3081\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0b\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>KGI\u306f\u3001\u52aa\u529b\u3059\u308c\u3070\u9054\u6210\u3067\u304d\u308b\u73fe\u5b9f\u6027\u306e\u3042\u308b\u6570\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u305d\u3046\u3059\u308c\u3070\u3001\u5f93\u696d\u54e1\u3068\u3057\u3066\u3082\u76ee\u6a19\u9054\u6210\u306e\u30d3\u30b8\u30e7\u30f3\u3084\u30d7\u30ed\u30bb\u30b9\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n<h3>\u7d50\u679c\u6307\u5411\u307e\u305f\u306f\u95a2\u9023\u6027\u3008Result-oriented or Relevant\u3009<\/h3>\n<p>\u7d50\u679c\u6307\u5411\u3068\u95a2\u9023\u6027\u306f\u3001KGI\u3068KPI\u3092\u30ea\u30f3\u30af\u3055\u305b\u308b\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002KPI\u3092\u9054\u6210\u3059\u308b\u3053\u3068\u3067\u3001\u7d50\u679c\u7684\u306bKGI\u3092\u9054\u6210\u3067\u304d\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001KGI\u304c\u300c\u58f2\u4e0a150%\u30a2\u30c3\u30d7\u300d\u3067\u3042\u308b\u306e\u306b\u3001KPI\u3092\u300c\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u63d0\u6848\u4ef6\u6570100\u4ef6\u300d\u306a\u3069\u3068\u3059\u308b\u3068\u3001KPI\u3092\u9054\u6210\u3057\u3066\u3082KGI\u304c\u9054\u6210\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u3053\u306e\u5834\u5408\u306f\u3001KPI\u3092\u300c\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u6570100\u4ef6\u300d\u3084\u300c\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570300\u4ef6\u300d\u3068\u3044\u3063\u305f\u58f2\u4e0a\u306b\u5927\u304d\u304f\u8ca2\u732e\u3067\u304d\u308b\u76ee\u6a19\u306b\u8a2d\u5b9a\u3059\u3079\u304d\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u9069\u6642\u6027\u3008Time-bound\u3009<\/h3>\n<p>\u9069\u6642\u6027\u3068\u306f\u3001KGI\u306b\u671f\u9650\u3092\u3064\u3051\u308b\u3053\u3068\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u58f2\u4e0a150%\u30a2\u30c3\u30d7\u300d\u3068\u3060\u3051\u63d0\u793a\u3055\u308c\u3066\u3082\u3001\u3044\u3064\u307e\u3067\u306b\u9054\u6210\u3059\u3079\u304d\u304b\u308f\u304b\u308a\u307e\u305b\u3093\u3002\u9069\u6642\u6027\u304c\u306a\u3044KGI\u306f\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u30a2\u30c3\u30d7\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u3089\u308c\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u56db\u534a\u671f\u5358\u4f4d\u306a\u3069\u3001\u671f\u9593\u3054\u3068\u306bKGI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u7dad\u6301\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2>KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>KGI\u3092\u9054\u6210\u3059\u308b\u306b\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>KPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n<p>KGI\u3068KPI\u306f\u30bb\u30c3\u30c8\u3067\u3059\u3002KPI\u306f\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306bKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u3068\u308b\u3079\u304d\u884c\u52d5\u3092\u7406\u89e3\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306b\u4f7f\u3044\u307e\u3059\u3002KPI\u306f\u3001KGI\u3068\u540c\u3058\u304f\u660e\u78ba\u304b\u3064\u5177\u4f53\u7684\u3067\u3001\u73fe\u5b9f\u6027\u306e\u3042\u308b\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u305d\u3057\u3066\u3001KGI\u3068\u540c\u3058\u671f\u9593\u5236\u9650\u3092\u8a2d\u3051\u3066\u904b\u7528\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>KGI\u304c\u300c\u5229\u76ca\u738780%\u4ee5\u4e0a\u300d\u306e\u5834\u5408\u3001\u3053\u308c\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u76ee\u6a19\u3092KPI\u306b\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u306e\u3068\u304d\u3001\u500b\u4eba\u306e\u696d\u52d9\u5185\u5bb9\u306b\u307e\u3067\u7d30\u304b\u304f\u843d\u3068\u3057\u8fbc\u3080\u3053\u3068\u306f\u907f\u3051\u3066\u304f\u3060\u3055\u3044\u3002\u696d\u52d9\u304c\u8907\u96d1\u304b\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u5f93\u696d\u54e1\u304c\u7aae\u5c48\u3055\u3092\u611f\u3058\u3066\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u4e0b\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h3>KPI\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3059\u308b<\/h3>\n<p>KPI\u306e\u9032\u6357\u72b6\u6cc1\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3057\u3066\u3001\u9069\u5207\u306b\u884c\u52d5\u3067\u304d\u3066\u3044\u308b\u304b\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002\u3088\u304f\u4f7f\u308f\u308c\u308b\u306e\u304c\u30013\u3064\u306e\u8272\u306b\u5206\u3051\u3066\u9032\u6357\u72b6\u6cc1\u3092\u793a\u3059\u65b9\u5f0f\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u9032\u635770%\u4ee5\u4e0a\u306f\u30d6\u30eb\u30fc\u300150%\u4ee5\u4e0b\u306f\u30b0\u30ea\u30fc\u30f3\u300130%\u4ee5\u4e0b\u306f\u30ec\u30c3\u30c9\u306a\u3069\u3001\u4e00\u76ee\u3067\u9032\u6357\u304c\u308f\u304b\u308b\u3088\u3046\u306b\u5de5\u592b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>KPI\u3092\u77ac\u6642\u306b\u78ba\u8a8d\u3067\u304d\u308b\u3068\u3068\u3082\u306b\u3001\u7406\u89e3\u304c\u6df1\u307e\u308a\u307e\u3059\u3002<\/p>\n<h3>CRM\u30fbSFA\u3067\u898b\u3048\u308b\u53ef\u3059\u308b<\/h3>\n<p>KGI\u3068KPI\u306f\u3001CRM\u30fbSFA\u3067\u898b\u3048\u308b\u53ef\u3057\u307e\u3057\u3087\u3046\u3002CRM\u306f\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3001SFA\u306f\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3067\u3001\u3053\u308c\u3089\u4e21\u65b9\u306e\u6a5f\u80fd\u3092\u642d\u8f09\u3059\u308b\u306e\u304cSalesforce\u3067\u3059\u3002KGI\u3068KPI\u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