{"id":8930,"date":"2020-11-17T22:47:20","date_gmt":"2020-11-17T13:47:20","guid":{"rendered":"https:\/\/www.venture-net.co.jp\/sfa-crm\/?p=8930"},"modified":"2021-06-23T12:19:32","modified_gmt":"2021-06-23T03:19:32","slug":"kpi_index","status":"publish","type":"post","link":"https:\/\/www.venture-net.co.jp\/sfa-crm\/kpi_index\/","title":{"rendered":"KPI\u3068\u306f\uff1f\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u30fb\u8a2d\u5b9a\u65b9\u6cd5\u30fb\u6d3b\u7528\u65b9\u6cd5\u3092\u5fb9\u5e95\u89e3\u8aac\uff01"},"content":{"rendered":"

KPI\u306f\u3001\u4f01\u696d\u5168\u4f53\u306e\u76ee\u6a19\u3092\u5b9a\u3081\u308b\u305f\u3081\u306b\u53d6\u308a\u5165\u308c\u308b\u3079\u304d\u76ee\u6a19\u7ba1\u7406\u624b\u6cd5\u3067\u3059\u3002KPI\u3092\u8a2d\u5b9a\u305b\u305a\u306b\u95c7\u96f2\u306b\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u696d\u52d9\u3092\u884c\u3046\u5834\u5408\u3001\u306a\u304b\u306a\u304b\u9054\u6210\u7387\u304c\u9ad8\u304f\u306a\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001KPI\u306f\u9069\u5207\u306a\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001KPI\u3068\u306f\u4f55\u304b\u3001\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u8a2d\u5b9a\u65b9\u6cd5\u3001\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

KPI\u3068\u306f<\/h2>\n

KPI\u3068\u306f\u3001Key Performance Indicator\u306e\u7565\u3067\u3001\u300c\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\u300d\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u7d44\u7e54\u306e\u76ee\u6a19\u306e\u9054\u6210\u5ea6\u3092\u8a08\u6e2c\u3059\u308b\u305f\u3081\u306e\u6307\u6a19\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u55b6\u696d\u90e8\u9580\u306eKPI\u306f\u300c\u8a2a\u554f\u4ef6\u6570\u300d\u3084\u300c\u53d7\u6ce8\u4ef6\u6570\u300d\u306a\u3069\u3067\u3059\u3002<\/p>\n

\u305d\u3057\u3066\u3001\u3053\u308c\u3089\u306e\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308c\u3070\u3001\u81ea\u7136\u306b\u58f2\u4e0a\u9ad8\u3084\u7d14\u5229\u76ca\u3068\u3044\u3063\u305f\u7d44\u7e54\u306e\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u307e\u3059\u3002\u88cf\u3092\u8fd4\u305b\u3070\u3001\u300c\u9054\u6210\u3059\u308b\u3053\u3068\u3067\u7d44\u7e54\u306e\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u5024\u3092KPI\u306b\u8a2d\u5b9a\u3059\u308b\u300d\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n

KPI\u306b\u6ce8\u76ee\u3059\u308c\u3070\u3001\u7d44\u7e54\u306e\u76ee\u6a19\u3092\u3069\u306e\u7a0b\u5ea6\u9054\u6210\u3067\u304d\u3066\u3044\u308b\u306e\u304b\u304c\u308f\u304b\u308a\u307e\u3059\u3002KPI\u306e\u307b\u304b\u3001KGI\u3084KFS\u3001OKR\u3068\u3044\u3063\u305f\u6307\u6a19\u3068\u306e\u9055\u3044\u3082\u78ba\u8a8d\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u6307\u6a19\u306f\u9023\u52d5\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u5168\u3066\u306e\u6307\u6a19\u306e\u610f\u5473\u3092\u7406\u89e3\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n

KGI\u3068\u306e\u9055\u3044<\/h3>\n

KPI\u3068KGI\u306f\u6df7\u540c\u3055\u308c\u304c\u3061\u3067\u3059\u304c\u3001\u5171\u901a\u70b9\u306f\u300c\u5b9a\u91cf\u7684\u306a\u6570\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u300d\u3068\u3044\u30461\u70b9\u306e\u307f\u3067\u3059\u3002KGI\u306fKey Goal Indicator\u306e\u7565\u3067\u3001\u300c\u7d4c\u55b6\u76ee\u6a19\u9054\u6210\u6307\u6a19\u300d\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u7d44\u7e54\u306e\u6700\u7d42\u76ee\u6a19\u306e\u3053\u3068\u3067\u3001\u300c\u58f2\u4e0a\u524d\u5e74\u6bd430%\u30a2\u30c3\u30d7\u300d\u3001\u300c\u5229\u76ca\u738750%\u300d\u3068\u3044\u3063\u305f\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u305d\u3057\u3066\u3001KPI\u306fKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u4e2d\u9593\u6570\u5024\u6307\u6a19\u306e\u305f\u3081\u3001\u300c\u9054\u6210\u3059\u308b\u3053\u3068\u3067\u7d50\u679c\u7684\u306bKGI\u3092\u9054\u6210\u3067\u304d\u308b\u6570\u5024\u300d\u3092KPI\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u4e21\u65b9\u306e\u6570\u5024\u304c\u9023\u52d5\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001KPI\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u3089\u308c\u306a\u3044\u3070\u304b\u308a\u304b\u3001\u9593\u9055\u3063\u305f\u65b9\u5411\u6027\u3067\u696d\u52d9\u3092\u884c\u3063\u3066\u3057\u307e\u3046\u3067\u3057\u3087\u3046\u3002<\/p>\n

\u4f8b\u3048\u3070\u3001\u58f2\u4e0a\u30a2\u30c3\u30d7\u304cKGI\u3067\u55b6\u696d\u306e\u8a2a\u554f\u4ef6\u6570\u3092KPI\u306b\u3059\u3079\u304d\u3068\u3053\u308d\u3001\u9006\u306b\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3067\u58f2\u4e0a\u30a2\u30c3\u30d7\u3092\u610f\u8b58\u3059\u308b\u3042\u307e\u308a\u3001\u53ce\u76ca\u306b\u7e4b\u304c\u3089\u306a\u3044\u8a2a\u554f\u304c\u5897\u3048\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002KGI\u3092\u6700\u521d\u306b\u8a2d\u5b9a\u3057\u3066\u304b\u3089\u3001KPI\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u305d\u3046\u3059\u308c\u3070\u3001\u300cKGI\u3092\u9054\u6210\u3059\u308b\u306b\u306f\u4f55\u304c\u5fc5\u8981\u306a\u306e\u304b\u300d\u3092\u8003\u3048\u3089\u308c\u308b\u305f\u3081\u3001\u8a2d\u5b9a\u30df\u30b9\u306e\u30ea\u30b9\u30af\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n

KPI\u3068KFS\u306e\u9055\u3044<\/h3>\n

KFS\u306f\u300cKey Factor for Success\u300d\u306e\u7565\u3067\u3001\u4e8b\u696d\u6210\u529f\u306b\u6b20\u304b\u305b\u306a\u3044\u30ad\u30fc\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u3053\u306e\u30ad\u30fc\u3092\u6570\u5024\u5316\u3057\u305f\u3082\u306e\u3092KPI\u306b\u8a2d\u5b9a\u3059\u308b\u306e\u3067\u3059\u3002\u3064\u307e\u308a\u3001KPI\u3068KFS\u306e\u3069\u3061\u3089\u304b\u306e\u8a8d\u8b58\u306b\u8aa4\u308a\u304c\u3042\u308c\u3070\u3001KPI\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n

\u3053\u306e\u3088\u3046\u306b\u3001KPI\u3068KGI\u3001KFS\u306f\u5bc6\u63a5\u306a\u95a2\u4fc2\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

KPI\u3068OKR\u306e\u9055\u3044<\/h3>\n

OKR\u306f\u3001\u300cObjectives and Key Results\u300d\u306e\u7565\u3067\u3001\u300c\u9054\u6210\u3059\u3079\u304d\u76ee\u6a19\u3068\u3001\u76ee\u6a19\u9054\u6210\u306b\u5fc5\u8981\u306a\u4e3b\u8981\u306a\u6210\u679c\u300d\u306e\u3053\u3068\u3067\u3059\u3002\u6700\u7d42\u76ee\u6a19\u3092\u5b9a\u3081\u3001\u305d\u306e\u9053\u7b4b\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n

KPI\u306f\u3001\u300c\u76ee\u6a19\u306b\u5bfe\u3059\u308b\u9032\u6357\u3092\u793a\u3059\u6307\u6a19\u300d\u3067\u3042\u308b\u306e\u306b\u5bfe\u3057\u3001OKR\u306f\u300c\u6700\u7d42\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u300d\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n

\u3053\u3053\u307e\u3067\u3001KPI\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u306e\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n

\u3068\u308b\u3079\u304d\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308b<\/h3>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u76ee\u6a19\u9054\u6210\u306b\u5fc5\u8981\u306a\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002\u7d4c\u55b6\u9663\u304c\u300c\u58f2\u4e0a\u524d\u5e74\u6bd430%\u30a2\u30c3\u30d7\u3092\u76ee\u6a19\u306b\u3059\u308b\u300d\u3068\u4f1d\u3048\u308b\u3060\u3051\u3067\u306f\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306f\u3068\u308b\u3079\u304d\u884c\u52d5\u304c\u308f\u304b\u308a\u307e\u305b\u3093\u3002\u5f93\u696d\u54e1\u306b\u3088\u3063\u3066\u884c\u52d5\u304c\u9055\u3046\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u4e00\u4e38\u3068\u306a\u3063\u3066\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u52d5\u3051\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u5f93\u696d\u54e1\u305d\u308c\u305e\u308c\u304c\u540c\u3058\u8a8d\u8b58\u3092\u6301\u3063\u3066\u884c\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u660e\u78ba\u5316\u3059\u308b<\/h3>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u660e\u78ba\u5316\u3057\u307e\u3059\u3002KGI\u3060\u3051\u3092\u63d0\u793a\u3059\u308b\u3068\u3001\u300c\u3053\u306e\u884c\u52d5\u3067\u672c\u5f53\u306b\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u306e\u304b\u300d\u3001\u300c\u81ea\u5206\u306e\u884c\u52d5\u304c\u9593\u9055\u3063\u3066\u3044\u308b\u306e\u3067\u306f\u306a\u3044\u304b\u300d\u3068\u4e0d\u5b89\u306b\u611f\u3058\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u767a\u63ee\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n

KPI\u3092\u793a\u305b\u3070\u3001\u76ee\u6a19\u9054\u6210\u307e\u3067\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u660e\u78ba\u5316\u3055\u308c\u3001\u81ea\u5206\u306e\u884c\u52d5\u3092\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u4fee\u6b63\u3067\u304d\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u81ea\u5206\u306e\u884c\u52d5\u306b\u81ea\u4fe1\u3092\u6301\u3066\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

\u8ab2\u984c\u304c\u6d6e\u304d\u5f6b\u308a\u306b\u306a\u308a\u3084\u3059\u3044<\/h3>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u696d\u52d9\u306e\u8ab2\u984c\u304c\u6d6e\u304d\u5f6b\u308a\u306b\u306a\u308a\u307e\u3059\u3002\u696d\u52d9\u6539\u5584\u306e\u305f\u3081\u306b\u306f\u3001\u8ab2\u984c\u306e\u660e\u78ba\u5316\u304c\u5fc5\u9808\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u8ab2\u984c\u304c\u898b\u3048\u305a\u3001\u6539\u5584\u884c\u52d5\u3092\u3068\u308c\u306a\u3044\u4f01\u696d\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002KPI\u306e\u9054\u6210\u306b\u5fc5\u8981\u306a\u8ab2\u984c\u3092\u793e\u54e1\u3067\u5171\u6709\u3057\u3066\u3001\u7a4d\u6975\u7684\u306b\u6539\u5584\u884c\u52d5\u3092\u3068\u308b\u3053\u3068\u3067\u3001KPI\u306e\u9054\u6210\u7387\u304c\u4e0a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

\u8a55\u4fa1\u57fa\u6e96\u304c\u4e00\u5f8b\u306b\u306a\u308b<\/h3>\n

KPI\u306b\u306f\u3001\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u6570\u5024\u306f\u8ab0\u304c\u898b\u3066\u3082\u540c\u3058\u8a8d\u8b58\u306b\u306a\u308b\u305f\u3081\u3001\u8a55\u4fa1\u57fa\u6e96\u3068\u3057\u3066\u3082\u5229\u7528\u3067\u304d\u308b\u306e\u3067\u3059\u3002\u7d44\u7e54\u5185\u3067\u69d8\u3005\u306a\u8a55\u4fa1\u57fa\u6e96\u304c\u8a2d\u3051\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u3001\u3069\u306e\u3088\u3046\u306a\u884c\u52d5\u3092\u3068\u308c\u3070\u8a55\u4fa1\u3055\u308c\u308b\u306e\u304b\u304c\u4e0d\u660e\u77ad\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

KPI\u3067\u8a55\u4fa1\u57fa\u6e96\u3092\u7d71\u4e00\u3059\u308c\u3070\u3001\u6570\u5024\u306b\u3088\u3063\u3066\u9069\u5207\u306b\u8a55\u4fa1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002\u540c\u6642\u306b\u3001\u4e8b\u696d\u306e\u9032\u6357\u5ea6\u5408\u3044\u3082\u9069\u5207\u306b\u8a55\u4fa1\u3067\u304d\u3066\u3001\u6700\u7d42\u76ee\u6a19\u306e\u9054\u6210\u306b\u5411\u3051\u3066\u884c\u52d5\u3057\u3084\u3059\u304f\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

KPI\u306e\u8a2d\u5b9a\u306e\u6d41\u308c<\/h2>\n

\"\"
\nKPI\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u30011\u3064\u305a\u3064\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002KPI\u306e\u8a2d\u5b9a\u306e\u6d41\u308c\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n

1.KPI\u8a2d\u5b9a\u306e\u8cac\u4efb\u8005\u3092\u660e\u78ba\u5316\u3059\u308b<\/h3>\n

KPI\u306e\u8a2d\u5b9a\u3084\u7ba1\u7406\u3001\u8a55\u4fa1\u306a\u3069\u306b\u306f\u8cac\u4efb\u8005\u3092\u5272\u308a\u5f53\u3066\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u8cac\u4efb\u8005\u304c\u3044\u306a\u3044\u5834\u5408\u3001KPI\u306e\u7ba1\u7406\u3084\u8a55\u4fa1\u3067\u304d\u305a\u3001\u9069\u5207\u306a\u904b\u7528\u304c\u3067\u304d\u307e\u305b\u3093\u3002KPI\u304c\u5f62\u9ab8\u5316\u3059\u308b\u3068\u3001KPI\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u306a\u3044\u306e\u3068\u540c\u3058\u72b6\u6cc1\u306b\u306a\u308b\u305f\u3081\u3001\u9577\u304f\u904b\u7528\u3092\u7d9a\u3051\u308b\u305f\u3081\u306b\u3082\u8cac\u4efb\u8005\u3092\u6c7a\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n

2.KGI\u306e\u9054\u6210\u306b\u5fc5\u8981\u306a\u8981\u56e0\u3092\u8a2d\u5b9a\u3059\u308b<\/h3>\n

KPI\u306fKGI\u306e\u9054\u6210\u306b\u5fc5\u8981\u306a\u8981\u56e0\u3092\u6570\u5024\u5316\u3057\u305f\u3082\u306e\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001KPI\u3068KGI\u306f\u30ea\u30f3\u30af\u3057\u3066\u3044\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001KGI\u304c\u300c\u6765\u5e74\u306e\u58f2\u4e0a\u9ad850\u5104\u5186\u7a81\u7834\u300d\u306e\u5834\u5408\u3001KPI\u306f\u300c\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u657025\u4ef6\u5897\u3001\u9867\u5ba2\u8a2a\u554f\u4ef6\u6570200\u4ef6\u5897\u300d\u3068\u3044\u3063\u305f\u6570\u5024\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u3068\u304d\u3001\u672c\u5f53\u306bKPI\u3092\u9054\u6210\u3059\u308c\u3070KGI\u3092\u9054\u6210\u3067\u304d\u308b\u306e\u304b\u614e\u91cd\u306b\u8003\u3048\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n

\u540c\u6642\u306b\u3001\u4e3b\u8981\u6210\u529f\u8981\u56e0\u306eCSF\u3082\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u3001KGI\u304c\u300c\u6765\u5e74\u306e\u58f2\u4e0a\u9ad850\u5104\u5186\u7a81\u7834\u300d\u3067\u3042\u308c\u3070\u3001CSF\u306f\u300c\u55b6\u696d\u30b9\u30ad\u30eb\u306e\u5411\u4e0a\u300d\u306a\u3069\u3067\u3059\u3002\u3064\u307e\u308a\u3001KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u8981\u7d20\u3092CSF\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u3088\u3046\u306b\u3001KGI\u3068CSF\u3001KPI\u3092\u9023\u52d5\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u52b9\u679c\u7684\u306a\u4e8b\u696d\u5c55\u958b\u304c\u53ef\u80fd\u306b\u306a\u308b\u306e\u3067\u3059\u3002\u305d\u308c\u3067\u306f\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n

\u6570\u5024\u5316\u3067\u304d\u308bKPI\u306e\u5019\u88dc\u3092\u6d17\u3044\u51fa\u3059<\/h4>\n

KPI\u306f\u3001\u5fc5\u305a\u6570\u5024\u5316\u3067\u304d\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u6570\u5024\u5316\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u5f93\u696d\u54e1\u306b\u3088\u3063\u3066\u8a8d\u8b58\u304c\u7570\u306a\u308b\u305f\u3081\u3001\u30c1\u30fc\u30e0\u4e00\u4e38\u3068\u306a\u3063\u3066\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u53d6\u308a\u7d44\u3081\u307e\u305b\u3093\u3002\u300c\u9867\u5ba2\u306b\u7d0d\u5f97\u3057\u3066\u3082\u3089\u3048\u308b\u55b6\u696d\u30c8\u30fc\u30af\u3092\u3057\u3088\u3046\u300d\u3068\u3044\u3063\u305f\u6f20\u7136\u3068\u3057\u305f\u884c\u52d5\u306f\u3001KPI\u306b\u3075\u3055\u308f\u3057\u304f\u306a\u3044\u306e\u3067\u3059\u3002<\/p>\n

\u300c\u9867\u5ba2\u8a2a\u554f\u4ef6\u6570200\u4ef6\u300d\u306e\u3088\u3046\u306b\u3001\u5177\u4f53\u7684\u306b\u6570\u5024\u3067\u793a\u3059\u3053\u3068\u304c\u5fc5\u9808\u3068\u306a\u308a\u307e\u3059\u3002KPI\u306b\u306a\u308a\u5f97\u308b\u6307\u6a19\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n

\u30fb\u30a2\u30dd\u30a4\u30f3\u30c8\u306e\u53d6\u5f97\u6570
\n\u30fb\u65b0\u898f\u9867\u5ba2\u8a2a\u554f\u4ef6\u6570
\n\u30fb\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570
\n\u30fb\u4f1a\u793e\u6848\u5185\u306e\u8cc7\u6599\u8acb\u6c42\u6570
\n\u30fb\u898b\u7a4d\u3082\u308a\u4f9d\u983c\u6570
\n\u30fb\u53d7\u6ce8\u5358\u4fa1
\n\u30fb\u6210\u7d04\u6570<\/p>\n

\u4e0a\u8a18\u306f\u30dd\u30b8\u30c6\u30a3\u30d6\u306aKPI\u3067\u3059\u3002\u89e3\u7d04\u6570\u3084\u30af\u30ec\u30fc\u30e0\u6570\u3068\u3044\u3063\u305f\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u6570\u5024\u3082KPI\u306b\u306a\u308a\u5f97\u307e\u3059\u3002\u89e3\u7d04\u6570\u3092\u6e1b\u3089\u305b\u3070\u3001\u7d50\u679c\u7684\u306b\u53ce\u76ca\u30a2\u30c3\u30d7\u306b\u7e4b\u304c\u308a\u307e\u3059\u3057\u3001\u30af\u30ec\u30fc\u30e0\u6570\u304c\u6e1b\u308c\u3070\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n

\u5fc5\u8981\u6700\u5c0f\u9650\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b<\/h4>\n

KGI\u306e\u9054\u6210\u306b\u5bfe\u3057\u3066\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9ad8\u3044\u4f01\u696d\u307b\u3069\u3001KPI\u3092\u591a\u6570\u8a2d\u5b9a\u3057\u304c\u3061\u3067\u3059\u3002KPI\u304c\u591a\u3059\u304e\u308b\u3068\u3001\u96c6\u4e2d\u304c\u5206\u6563\u3059\u308b\u3053\u3068\u3067\u4e2d\u9014\u534a\u7aef\u306a\u7d50\u679c\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u73fe\u5834\u306e\u5f93\u696d\u54e1\u3068\u3057\u3066\u3082\u6df7\u4e71\u3057\u305f\u308a\u30aa\u30fc\u30d0\u30fc\u30ef\u30fc\u30af\u306b\u306a\u3063\u305f\u308a\u3059\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f93\u696d\u54e1\u304c\u9ad8\u3044\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u3082\u3063\u3066KPI\u306e\u9054\u6210\u3092\u76ee\u6307\u305b\u308b\u3088\u3046\u306b\u30013\uff5e5\u500b\u306b\u7559\u3081\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u307e\u305f\u3001KPI\u306e\u6570\u304c\u591a\u3059\u304e\u308b\u3068\u3001\u7ba1\u7406\u3059\u308b\u5074\u306b\u3082\u5927\u304d\u306a\u8ca0\u62c5\u304c\u304b\u304b\u308a\u307e\u3059\u3002\u9069\u5207\u306a\u7ba1\u7406\u304c\u96e3\u3057\u304f\u306a\u308c\u3070\u3001KPI\u306f\u5f62\u9ab8\u5316\u3057\u307e\u3059\u3002KPI\u306e\u9069\u5207\u306a\u904b\u7528\u3001\u7ba1\u7406\u306e\u305f\u3081\u306b\u3082\u30013\uff5e5\u500b\u306b\u7559\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n

3.\u671f\u9593\u3092\u6c7a\u3081\u308b<\/h3>\n

KPI\u306b\u306f\u3001KGI\u3068\u540c\u3058\u304f\u671f\u9650\u306e\u8a2d\u5b9a\u304c\u5fc5\u8981\u3067\u3059\u3002\u671f\u9650\u3092\u5b9a\u3081\u306a\u3044\u5834\u5408\u3001KPI\u306e\u9069\u5207\u306a\u8a55\u4fa1\u304c\u3067\u304d\u305a\u3001\u9054\u6210\u3057\u3066\u3044\u308b\u306e\u304b\u3069\u3046\u304b\u304c\u308f\u304b\u3089\u306a\u304f\u306a\u308a\u307e\u3059\u30021\u30f6\u6708\u5358\u4f4d\u3084\u56db\u534a\u671f\u3054\u3068\u306bKPI\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n

4.KPI\u3092\u898b\u3048\u308b\u5316\u3059\u308b<\/h3>\n

KPI\u306f\u3001\u30b0\u30e9\u30d5\u3084\u8868\u3067\u300c\u898b\u3048\u308b\u5316\u300d\u3057\u307e\u3057\u3087\u3046\u3002\u6570\u5b57\u304c\u66f8\u304b\u308c\u305f\u30e1\u30fc\u30eb\u3084\u66f8\u985e\u3060\u3051\u3067\u306f\u3001\u5f93\u696d\u54e1\u306bKPI\u304c\u6d78\u900f\u3057\u307e\u305b\u3093\u3002\u30b0\u30e9\u30d5\u3084\u8868\u306b\u53ef\u8996\u5316\u3059\u308c\u3070\u3001\u4e00\u76ee\u3067KPI\u306e\u5185\u5bb9\u3084\u73fe\u72b6\u304c\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n

KPI\u3092\u78ba\u8a8d\u3057\u305f\u3044\u3068\u304d\u306b\u3059\u3050\u306b\u78ba\u8a8d\u3067\u304d\u308c\u3070\u3001\u5f93\u696d\u54e1\u306f\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u4fdd\u3061\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n

KPI\u306e\u9069\u5207\u306a\u904b\u7528\u65b9\u6cd5<\/h2>\n

KPI\u3092\u8a2d\u5b9a\u3059\u308c\u3070\u3001\u76ee\u6a19\u9054\u6210\u306b\u5fc5\u8981\u306a\u884c\u52d5\u304c\u898b\u3048\u3066\u304d\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u305d\u306e\u884c\u52d5\u304c\u5fc5\u305a\u3057\u3082\u6b63\u3057\u3044\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002KPI\u3092\u9069\u5207\u306b\u904b\u7528\u3059\u308b\u305f\u3081\u306b\u3001\u6b21\u306e\u3088\u3046\u306b\u53d6\u308a\u7d44\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n

\u5f93\u696d\u54e1\u306e\u884c\u52d5\u3092\u898b\u76f4\u3059<\/h3>\n

KPI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u884c\u52d5\u306f\u3001\u7af6\u5408\u306e\u52d5\u304d\u306b\u3088\u3063\u3066\u5909\u5316\u3057\u307e\u3059\u3002\u5909\u5316\u3092\u628a\u63e1\u3057\u305f\u3046\u3048\u3067\u5206\u6790\u30fb\u89e3\u6790\u3057\u3001\u5f93\u696d\u54e1\u306e\u884c\u52d5\u3092\u898b\u76f4\u3059\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002KPI\u306b\u5408\u308f\u305b\u3066\u5f93\u696d\u54e1\u306e\u884c\u52d5\u3092\u898b\u76f4\u305b\u308b\u3053\u3068\u306f\u3001KPI\u3092\u8a2d\u5b9a\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n

KPI\u3092\u8a2d\u5b9a\u3057\u306a\u3044\u5834\u5408\u3001\u5f93\u696d\u54e1\u306e\u884c\u52d5\u3092\u898b\u76f4\u3059\u6a5f\u4f1a\u304c\u306a\u304f\u3001\u554f\u984c\u70b9\u306b\u6c17\u3065\u304b\u306a\u3044\u307e\u307e\u6642\u304c\u904e\u304e\u308b\u6050\u308c\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

PDCA\u3092\u56de\u3057\u3066KPI\u3092\u7ba1\u7406\u3059\u308b<\/h3>\n

KPI\u3092\u63d0\u793a\u3059\u308c\u3070\u3001\u5f8c\u306f\u653e\u7f6e\u3067\u3088\u3044\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u52aa\u529b\u3059\u308c\u3070\u9054\u6210\u3067\u304d\u308b\u6570\u5024\u3092KPI\u306b\u8a2d\u5b9a\u3057\u3066\u3082\u3001\u5168\u304f\u7ba1\u7406\u3057\u306a\u3044\u72b6\u614b\u3067\u9054\u6210\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n

PDCA\uff08Plan:\u8a08\u753b\u3001Do\uff1a\u5b9f\u884c\u3001Check\uff1a\u8a55\u4fa1\u3001Action\uff1a\u6539\u5584\uff09\u306e\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u3001KPI\u306e\u9054\u6210\u306b\u5411\u3051\u3066\u884c\u52d5\u3055\u305b\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u307e\u305f\u3001PDCA\u306f\u3067\u304d\u308b\u3060\u3051\u77ed\u3044\u30b9\u30d1\u30f3\u3067\u56de\u3057\u307e\u3057\u3087\u3046\u3002PDCA\u3092\u56de\u3059\u307b\u3069\u306b\u884c\u52d5\u304c\u3088\u3044\u65b9\u5411\u3078\u3068\u4fee\u6b63\u3055\u308c\u3066\u3001KPI\u3092\u9054\u6210\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n

KPI\u306f\u5168\u5f93\u696d\u54e1\u306b\u5171\u6709\u3059\u308b<\/h3>\n

KPI\u306e\u9054\u6210\u306b\u5411\u3051\u3066\u884c\u52d5\u3067\u304d\u308b\u3088\u3046\u306b\u3001KPI\u3092\u5168\u5f93\u696d\u54e1\u306b\u5171\u6709\u3057\u307e\u3059\u3002KPI\u306e\u9054\u6210\u7387\u304c\u60aa\u3044\u5834\u5408\u3001\u72b6\u6cc1\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u65bd\u7b56\u3092\u3042\u3089\u3086\u308b\u4eba\u7269\u304c\u7acb\u6848\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u304a\u4e92\u3044\u306b\u523a\u6fc0\u3055\u308c\u3066\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u3001\u65b0\u305f\u306a\u30a2\u30a4\u30c7\u30a2\u304c\u5275\u51fa\u3055\u308c\u3001KPI\u306e\u9054\u6210\u7387\u304c\u4e0a\u304c\u308b\u53ef\u80fd\u6027\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002KPI\u3092\u5171\u6709\u3057\u305f\u3068\u304d\u3001\u8ab0\u306e\u6570\u5024\u304c\u60aa\u304f\u3066\u3001\u8ab0\u3092\u898b\u672c\u306b\u3059\u308c\u3070\u3088\u3044\u306e\u304b\u304c\u308f\u304b\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u6ce8\u610f\u3057\u305f\u3044\u306e\u306f\u3001KPI\u304c\u60aa\u3044\u4eba\u3092\u8cac\u3081\u306a\u3044\u3053\u3068\u3067\u3059\u3002KPI\u304c\u826f\u3044\u4eba\u306b\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3092\u4e0e\u3048\u305f\u308a\u8912\u7ae0\u3057\u305f\u308a\u3057\u3066\u3001\u4ed6\u306e\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u9ad8\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n

\u307e\u305f\u3001KPI\u304c\u826f\u3044\u4eba\u304c\u60aa\u3044\u4eba\u306b\u30a2\u30c9\u30d0\u30a4\u30b9\u3067\u304d\u308b\u74b0\u5883\u4f5c\u308a\u3082\u5fc5\u8981\u3067\u3059\u3002<\/p>\n

KPI\u306e\u898b\u3048\u308b\u5316\u306b\u306fCRM\u3068SFA\u3092\u6d3b\u7528\u3059\u308b<\/h2>\n

KPI\u306e\u898b\u3048\u308b\u5316\u306f\u3001KPI\u306e\u9054\u6210\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u5fc5\u9808\u306a\u65bd\u7b56\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u5e38\u306b\u30d1\u30bd\u30b3\u30f3\u306e\u753b\u9762\u306b\u8868\u793a\u3055\u305b\u308b\u308f\u3051\u306b\u3082\u3044\u304d\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u6d3b\u7528\u3057\u305f\u3044\u306e\u304cCRM\u30fbSFA\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001CRM\u3068SFA\u304cKPI\u306e\u898b\u3048\u308b\u53ef\u306b\u5f79\u7acb\u3064\u7406\u7531\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n

CRM\u3068\u306f<\/h3>\n

CRM\u306f\u300cCustomer Relationship Management\u300d\u306e\u7565\u3067\u3001\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u300d\u306e\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u60c5\u5831\u306e\u53ce\u96c6\u30fb\u7ba1\u7406\u30fb\u5206\u6790\u306b\u3088\u3063\u3066\u3001\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u305f\u3081\u306b\u4f7f\u7528\u3057\u307e\u3059\u3002\u9867\u5ba2\u60c5\u5831\u306e\u968f\u6642\u66f4\u65b0\u3001\u9867\u5ba2\u306e\u50be\u5411\u5206\u6790\u306a\u3069\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n

\u9867\u5ba2\u60c5\u5831\u306e\u5206\u6790\u7d50\u679c\u306f\u30b0\u30e9\u30d5\u3084\u8868\u3067\u53ef\u8996\u5316\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u306e\u307e\u307eKPI\u3068\u3057\u3066\u5171\u6709\u3067\u304d\u307e\u3059\u3002<\/p>\n

SFA\u3068\u306f<\/h3>\n

SFA\u3068\u306f\u3001\u300csales force automation\u300d\u306e\u7565\u3067\u3001\u300c\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u300d\u306e\u3053\u3068\u3067\u3059\u3002\u9867\u5ba2\u60c5\u5831\u3084\u5546\u8ac7\u306e\u9032\u6357\u3001\u5165\u624b\u3057\u305f\u60c5\u5831\u306a\u3069\u3092\u8a18\u9332\u30fb\u5206\u6790\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u7372\u5f97\u4ef6\u6570\u3084\u8cc7\u6599\u8acb\u6c42\u6570\u306a\u3069\u3092KPI\u306b\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u5834\u5408\u3001SFA\u3092\u958b\u304f\u3053\u3068\u3067KPI\u3092\u78ba\u8a8d\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n

\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001SFA\u3092\u983b\u56de\u306b\u4f7f\u7528\u3059\u308b\u305f\u3081\u3001\u5e38\u306bKPI\u3092\u610f\u8b58\u3057\u3066\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3081\u307e\u3059\u3002<\/p>\n

Salesforce\u306a\u3089SFA\u30fbCRM\u306e\u4e21\u65b9\u306e\u6a5f\u80fd\u304c\u3042\u308b<\/h3>\n

KPI\u306e\u898b\u3048\u308b\u53ef\u306b\u306f\u3001Salesforce\u304c\u5f79\u7acb\u3061\u307e\u3059\u3002SFA\u3068CRM\u306e\u4e21\u65b9\u306e\u6a5f\u80fd\u3092\u6301\u3061\u307e\u3059\u3002Salesforce\u306e\u7279\u5fb4\u3068\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u8a73\u3057\u304f\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n

Salesforce\u3068\u306f<\/h4>\n

Salesforce\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u304c\u63d0\u4f9b\u3059\u308bSFA\u30fbCRM\u30c4\u30fc\u30eb\u3067\u3059\u3002\u4e16\u754c\u4e2d\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u5b89\u5168\u6027\u3068\u5b89\u5b9a\u6027\u306b\u512a\u308c\u3066\u3044\u307e\u3059\u3002\u696d\u7a2e\u3084\u4f01\u696d\u898f\u6a21\u306b\u95a2\u4fc2\u306a\u304f\u5c0e\u5165\u3067\u304d\u308b\u3053\u3068\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n

Salesforce \u306e\u30e1\u30ea\u30c3\u30c8<\/h4>\n

Salesforce\u3067\u306f\u3001\u9867\u5ba2\u8a2a\u554f\u4ef6\u6570\u3084\u5546\u8ac7\u306e\u9032\u6357\u3001\u9867\u5ba2\u60c5\u5831\u306e\u7ba1\u7406\u30fb\u5206\u6790\u306e\u307b\u304b\u3001\u7af6\u5408\u4ed6\u793e\u306e\u30c7\u30fc\u30bf\u3084\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u30ea\u30bd\u30fc\u30b9\u914d\u5206\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u4e00\u76ee\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002KPI\u3082\u3042\u308f\u305b\u3066\u4ed6\u306e\u60c5\u5831\u304c\u76ee\u306b\u5165\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u3068\u308b\u3079\u304d\u884c\u52d5\u304c\u3059\u3050\u306b\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n

KPI\u306e\u78ba\u8a8d\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3046\u3068\u3001\u65e5\u3005\u306e\u751f\u7523\u6027\u304c\u4f4e\u4e0b\u3059\u308b\u305f\u3081\u3001\u3059\u3050\u306bKPI\u3092\u78ba\u8a8d\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3065\u304f\u308a\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n

Salesforce\u3092\u5c0e\u5165\u3059\u308c\u3070\u3001KPI\u304c\u660e\u78ba\u306b\u306a\u308b\u3068\u540c\u6642\u306b\u5e38\u6642\u5171\u6709\u3067\u304d\u307e\u3059\u3002\u55b6\u696d\u6d3b\u52d5\u3082\u52b9\u7387\u5316\u3055\u308c\u3066\u3001KPI\u306e\u9054\u6210\u5ea6\u304c\u4e0a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n

Salesforce\u306e\u5c0e\u5165\u306f\u30b5\u30dd\u30fc\u30c8\u4f1a\u793e\u306b\u4efb\u305b\u307e\u3057\u3087\u3046<\/h4>\n

Salesforce\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5f97\u308b\u306b\u306f\u3001\u81ea\u793e\u306b\u5408\u3063\u305f\u5f62\u3067\u5c0e\u5165\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002Salesforce\u3092\u63d0\u4f9b\u3059\u308b\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u306e\u8a8d\u5b9a\u3092\u53d7\u3051\u305f\u30b5\u30dd\u30fc\u30c8\u4f1a\u793e\u306b\u5c0e\u5165\u3092\u4f9d\u983c\u3057\u307e\u3057\u3087\u3046\u3002\u81ea\u793e\u306e\u72b6\u6cc1\u3084\u4f01\u696d\u898f\u6a21\u3001KPI\u3092\u8e0f\u307e\u3048\u3001\u30d9\u30b9\u30c8\u306a\u5f62\u3067\u5c0e\u5165\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u3001\u4e8b\u696d\u5185\u5bb9\u3068\u8ab2\u984c\u3078\u306e\u7406\u89e3\u304c\u3067\u304d\u308b\u30b5\u30dd\u30fc\u30c8\u4f1a\u793e\u306b\u4f9d\u983c\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u4e00\u5ea6\u3001\u76f8\u8ac7\u3057\u3066\u307f\u3066\u3001\u9069\u5207\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3084\u63d0\u6848\u304c\u3067\u304d\u308b\u304b\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002\u5c0e\u5165\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u307e\u3067\u4efb\u305b\u3089\u308c\u308b\u4f01\u696d\u3067\u3042\u308c\u3070\u3001\u5b89\u5fc3\u3057\u3066Salesforce\u306e\u5c0e\u5165\u3092\u76f8\u8ac7\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u307e\u3068\u3081<\/h2>\n

KPI\u306f\u3001KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u9054\u6210\u3059\u3079\u304d\u6307\u6a19\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u7372\u5f97\u6570\u3084\u8cc7\u6599\u8acb\u6c42\u6570\u306a\u3069\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002KPI\u306f\u4fbf\u5229\u306a\u76ee\u6a19\u7ba1\u7406\u624b\u6bb5\u3067\u3059\u304c\u30016\u3064\u4ee5\u4e0a\u8a2d\u5b9a\u3059\u308b\u3068\u73fe\u5834\u304c\u6df7\u4e71\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u30023\uff5e5\u3064\u306eKPI\u306b\u7d5e\u308a\u8fbc\u307f\u3001\u65e9\u3044\u30b5\u30a4\u30af\u30eb\u3067PDCA\u3092\u56de\u305b\u308b\u3088\u3046\u306b\u3059\u308c\u3070\u3001\u9054\u6210\u7387\u304c\u4e0a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"

KPI\u306f\u3001\u4f01\u696d\u5168\u4f53\u306e\u76ee\u6a19\u3092\u5b9a\u3081\u308b\u305f\u3081\u306b\u53d6\u308a\u5165\u308c\u308b\u3079\u304d\u76ee\u6a19\u7ba1\u7406\u624b\u6cd5\u3067\u3059\u3002KPI\u3092\u8a2d\u5b9a\u305b\u305a\u306b\u95c7\u96f2\u306b\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u696d\u52d9\u3092\u884c\u3046\u5834\u5408\u3001\u306a\u304b\u306a\u304b\u9054\u6210\u7387\u304c\u9ad8\u304f\u306a\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001KPI\u306f\u9069\u5207\u306a\u5024\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001KP […]<\/p>\n","protected":false},"author":1,"featured_media":8932,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"swell_btn_cv_data":"","footnotes":""},"categories":[2126],"tags":[2170],"class_list":["post-8930","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salesforce","tag-kpi"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/posts\/8930"}],"collection":[{"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/comments?post=8930"}],"version-history":[{"count":2,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/posts\/8930\/revisions"}],"predecessor-version":[{"id":8935,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/posts\/8930\/revisions\/8935"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/media\/8932"}],"wp:attachment":[{"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/media?parent=8930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/categories?post=8930"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/sfa-crm\/wp-json\/wp\/v2\/tags?post=8930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}