{"id":200,"date":"2026-08-25T15:41:20","date_gmt":"2026-08-25T06:41:20","guid":{"rendered":"https:\/\/www.venture-net.co.jp\/odoo\/?p=200"},"modified":"2026-10-29T16:05:19","modified_gmt":"2026-10-29T07:05:19","slug":"odoo-helpdesk","status":"publish","type":"post","link":"https:\/\/www.venture-net.co.jp\/odoo\/odoo-helpdesk\/","title":{"rendered":"Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff08Helpdesk\uff09\u3067\u3067\u304d\u308b\u3053\u3068\uff5c\u554f\u3044\u5408\u308f\u305b\u306e\u629c\u3051\u3092\u306a\u304f\u3059SLA\u306e\u6c7a\u3081\u65b9"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u6708\u66dc\u306e\u671d\u3001\u53d6\u5f15\u5148\u306e\u793e\u9577\u304b\u3089\u96fb\u8a71\u304c\u5165\u308b\u3002\u300c\u5148\u9031\u304a\u9001\u308a\u3057\u305f\u4ef6\u3001\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u300d\u3002\u793e\u5185\u306e\u8ab0\u3082\u3001\u305d\u306e\u4ef6\u3092\u899a\u3048\u3066\u3044\u306a\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ee3\u8868\u30e1\u30fc\u30eb\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u500b\u4eba\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001Web\u30d5\u30a9\u30fc\u30e0\u3001\u500b\u4eba\u306e\u30c1\u30e3\u30c3\u30c8\u3002\u7d4c\u8def\u304c\u5897\u3048\u308b\u307b\u3069\u629c\u3051\u304c\u8d77\u304d\u3001\u629c\u3051\u306b\u6c17\u3065\u304f\u306e\u306f\u305f\u3044\u3066\u3044\u76f8\u624b\u304b\u3089\u306e\u50ac\u4fc3\u3067\u3059\u3002\u56f0\u308b\u306e\u306f\u4ef6\u6570\u306e\u591a\u3055\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8ab0\u304c\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u304b\u3001\u3044\u3064\u307e\u3067\u306b\u8fd4\u3059\u304b\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\uff08\u30aa\u30c9\u30a5\u30fc\uff1a\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u7531\u6765\u306e\u7d71\u5408\u696d\u52d9\u30a2\u30d7\u30ea\u7fa4\uff09\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u3001\u3053\u306e2\u3064\u3092\u6c7a\u3081\u308b\u305f\u3081\u306e\u30a2\u30d7\u30ea\u3067\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u30921\u4ef6\u305a\u3064\u300c\u30c1\u30b1\u30c3\u30c8\u300d\u3068\u3044\u3046\u8a18\u9332\u306b\u3057\u3001\u62c5\u5f53\u3068\u671f\u9650\u3092\u4ed8\u3051\u3066\u8ffd\u3044\u304b\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u671f\u9650\u306e\u30eb\u30fc\u30eb\uff08SLA\uff09\u306f\u3001\u30c1\u30fc\u30e0\u3054\u3068\u306b\u512a\u5148\u5ea6\u3084\u30bf\u30b0\u3092\u6761\u4ef6\u306b\u8a2d\u5b9a\u3067\u304d\u3001\u4f1a\u793e\u306e\u5c31\u696d\u6642\u9593\u306b\u3082\u3068\u3065\u3044\u3066\u8a08\u7b97\u3055\u308c\u307e\u3059\uff08<a href=\"#helpdesk-features\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u3067\u304d\u308b\u3053\u3068<\/a>\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u5165\u308c\u308b\u3068\u3001\u305f\u3068\u3048\u3070\u6b21\u306e\u3053\u3068\u304c\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u6563\u3089\u3070\u3063\u305f\u554f\u3044\u5408\u308f\u305b\u304c1\u3064\u306e\u6d41\u308c\u306b\u96c6\u307e\u308a\u3001\u8ab0\u304c\u5bfe\u5fdc\u4e2d\u304b\u304c\u898b\u3048\u308b<\/li>\n\n\n\n<li>\u671f\u9650\u3092\u904e\u304e\u305f\u30c1\u30b1\u30c3\u30c8\u306f\u3001\u76ee\u5370\u304c\u8d64\u304f\u306a\u308b<\/li>\n\n\n\n<li>\u55b6\u696d\u304c\u8a2a\u554f\u306e\u524d\u306b\u3001\u305d\u306e\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u78ba\u304b\u3081\u3089\u308c\u308b<\/li>\n\n\n\n<li>\u4fdd\u5b88\u5951\u7d04\u306e\u6642\u9593\u304b\u3089\u3001\u5bfe\u5fdc\u3057\u305f\u5206\u3092\u5dee\u3057\u5f15\u3051\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u305f\u3060\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4ef6\u6570\u305d\u306e\u3082\u306e\u306f\u6e1b\u308a\u307e\u305b\u3093\u3002\u30e1\u30fc\u30eb\u5171\u6709\u3060\u3051\u304c\u76ee\u7684\u306a\u3089\u3001\u56fd\u5185\u306e\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u3092\u52e7\u3081\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\uff08<a href=\"#helpdesk-pros-cons\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/a>\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3067\u306f\u3001\u671f\u9650\u306f\u3069\u3046\u6c7a\u3081\u308c\u3070\u3088\u3044\u306e\u304b\u30021\u3064\u306b\u307e\u3068\u3081\u3066\u3057\u307e\u3046\u3068\u3001\u304b\u3048\u3063\u3066\u9867\u5ba2\u306e\u4e0d\u6e80\u304c\u5897\u3048\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u7b54\u3048\u306f<a href=\"#helpdesk-sla\">\u4e00\u6b21\u5fdc\u7b54\u3068\u89e3\u6c7a\u3092\u5206\u3051\u308bSLA\u306e\u8a2d\u8a08<\/a>\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>\u3053\u306e\u30a2\u30d7\u30ea\u306fEnterprise\u7248\u9650\u5b9a\u3067\u3059<\/strong><br>Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30a2\u30d7\u30ea\u306f\u3001\u6709\u511f\u306eEnterprise\u7248\u304c\u5bfe\u8c61\u3068\u6848\u5185\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u7121\u6599\u306eCommunity\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002\u4ee3\u66ff\u306e\u8003\u3048\u65b9\u306f<a href=\"#helpdesk-editions\">Community\u7248\u3067\u306e\u4ee3\u66ff<\/a>\u306b\u3042\u308a\u307e\u3059\u3002<\/p><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">\u629c\u3051\u304c\u8d77\u304d\u308b\u4ed5\u7d44\u307f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u304c\u7d4c\u8def\u3054\u3068\u306b\u5206\u304b\u308c\u3066\u3044\u308b\u3068\u3001\u5168\u4f53\u306e\u4ef6\u6570\u3082\u3001\u8ab0\u304c\u5bfe\u5fdc\u4e2d\u304b\u3082\u898b\u3048\u307e\u305b\u3093\u3002\u629c\u3051\u305f\u3053\u3068\u306b\u6c17\u3065\u304f\u306e\u306f\u50ac\u4fc3\u306e\u3068\u304d\u3067\u3001\u62c5\u5f53\u8005\u304c\u4f11\u3081\u3070\u5bfe\u5fdc\u304c\u6b62\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3059\u3079\u3066\u3092\u300c\u30c1\u30b1\u30c3\u30c8\u300d\u3068\u3057\u30661\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u308b\u3068\u3001\u3053\u3053\u304c\u5909\u308f\u308a\u307e\u3059\u3002\u30c1\u30b1\u30c3\u30c8\u3068\u306f\u30011\u4ef6\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u8868\u3059\u8a18\u9332\u306e\u3053\u3068\u3067\u3059\u3002\u53d7\u4ed8\u304b\u3089\u89e3\u6c7a\u307e\u3067\u3092\u30011\u679a\u306e\u30ab\u30fc\u30c9\u3067\u8ffd\u3044\u304b\u3051\u308b\u3082\u306e\u3068\u8003\u3048\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"vn-fig\" style=\"margin:1.5em 0;\">\n<svg role=\"img\" aria-labelledby=\"hd-f1-t hd-f1-d\" viewBox=\"0 0 360 560\" width=\"100%\" style=\"max-width:640px;height:auto;display:block;margin:0 auto;font-family:'Hiragino Sans','Noto Sans JP','Meiryo',sans-serif\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<title id=\"hd-f1-t\">\u554f\u3044\u5408\u308f\u305b\u304c\u7d4c\u8def\u3054\u3068\u306b\u3070\u3089\u3070\u3089\u306a\u72b6\u614b\u3068\u30011\u3064\u306e\u6d41\u308c\u306b\u96c6\u307e\u308b\u72b6\u614b<\/title>\n<desc id=\"hd-f1-d\">\u4e0a\u306f\u4ee3\u8868\u30e1\u30fc\u30eb\u30fb\u500b\u4eba\u30e1\u30fc\u30eb\u30fb\u96fb\u8a71\u306e\u30e1\u30e2\u30fb\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u304c\u5225\u3005\u306b\u51e6\u7406\u3055\u308c\u3001\u4ef6\u6570\u3082\u62c5\u5f53\u3082\u5206\u304b\u3089\u306a\u3044\u72b6\u614b\u3002\u4e0b\u306f\u3059\u3079\u3066\u304c\u30c1\u30b1\u30c3\u30c8\u306b\u306a\u308a\u3001\u65b0\u898f\u30fb\u5bfe\u5fdc\u4e2d\u30fb\u89e3\u6c7a\u306e\u6bb5\u968e\u3067\u62c5\u5f53\u3068\u671f\u9650\u304c\u6c7a\u307e\u308a\u3001\u4ef6\u6570\u3068\u6ede\u7559\u304c\u898b\u3048\u308b\u72b6\u614b\u3002<\/desc>\n<rect x=\"0\" y=\"0\" width=\"360\" height=\"560\" fill=\"#ffffff\"\/>\n<text x=\"180\" y=\"28\" text-anchor=\"middle\" font-size=\"16\" font-weight=\"700\" fill=\"#5b6b7f\">\u7d4c\u8def\u3054\u3068\u306b\u3070\u3089\u3070\u3089<\/text>\n<rect x=\"20\" y=\"42\" width=\"156\" height=\"34\" rx=\"6\" fill=\"#ffffff\" stroke=\"#5b6b7f\" stroke-width=\"1.2\"\/>\n<text x=\"98\" y=\"64\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u4ee3\u8868\u30e1\u30fc\u30eb<\/text>\n<rect x=\"184\" y=\"42\" width=\"156\" height=\"34\" rx=\"6\" fill=\"#ffffff\" stroke=\"#5b6b7f\" stroke-width=\"1.2\"\/>\n<text x=\"262\" y=\"64\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u500b\u4eba\u30e1\u30fc\u30eb<\/text>\n<rect x=\"20\" y=\"82\" width=\"156\" height=\"34\" rx=\"6\" fill=\"#ffffff\" stroke=\"#5b6b7f\" stroke-width=\"1.2\"\/>\n<text x=\"98\" y=\"104\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u96fb\u8a71\u306e\u30e1\u30e2<\/text>\n<rect x=\"184\" y=\"82\" width=\"156\" height=\"34\" rx=\"6\" fill=\"#ffffff\" stroke=\"#5b6b7f\" stroke-width=\"1.2\"\/>\n<text x=\"262\" y=\"104\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0<\/text>\n<rect x=\"20\" y=\"126\" width=\"320\" height=\"104\" rx=\"8\" fill=\"#fff4e8\" stroke=\"#d9822b\" stroke-width=\"1.5\"\/>\n<text x=\"180\" y=\"150\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u5168\u4f53\u306e\u4ef6\u6570\u304c\u5206\u304b\u3089\u306a\u3044<\/text>\n<text x=\"180\" y=\"172\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u8ab0\u304c\u5bfe\u5fdc\u4e2d\u304b\u3082\u5206\u304b\u3089\u306a\u3044<\/text>\n<text x=\"180\" y=\"194\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u629c\u3051\u305f\u3053\u3068\u306b\u6c17\u3065\u304f\u306e\u306f\u50ac\u4fc3\u306e\u3068\u304d<\/text>\n<text x=\"180\" y=\"216\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u62c5\u5f53\u8005\u304c\u4f11\u3080\u3068\u6b62\u307e\u308b<\/text>\n<line x1=\"20\" y1=\"252\" x2=\"340\" y2=\"252\" stroke=\"#5b6b7f\" stroke-width=\"1\" stroke-dasharray=\"5 5\"\/>\n<text x=\"180\" y=\"284\" text-anchor=\"middle\" font-size=\"16\" font-weight=\"700\" fill=\"#1f4e8c\">1\u3064\u306e\u6d41\u308c\u306b\u96c6\u307e\u308b<\/text>\n<rect x=\"20\" y=\"298\" width=\"320\" height=\"34\" rx=\"6\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"180\" y=\"320\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u3059\u3079\u3066\u30c1\u30b1\u30c3\u30c8\u306b\u306a\u308b<\/text>\n<path d=\"M180 334 l0 12 m-6 -6 l6 6 l6 -6\" stroke=\"#5b6b7f\" stroke-width=\"2\" fill=\"none\"\/>\n<rect x=\"20\" y=\"350\" width=\"100\" height=\"56\" rx=\"6\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"70\" y=\"373\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u65b0\u898f<\/text>\n<text x=\"70\" y=\"394\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u672a\u7740\u624b<\/text>\n<rect x=\"130\" y=\"350\" width=\"100\" height=\"56\" rx=\"6\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"180\" y=\"373\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u5bfe\u5fdc\u4e2d<\/text>\n<text x=\"180\" y=\"394\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u62c5\u5f53\u304c\u6c7a\u307e\u308b<\/text>\n<rect x=\"240\" y=\"350\" width=\"100\" height=\"56\" rx=\"6\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"290\" y=\"373\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u89e3\u6c7a<\/text>\n<text x=\"290\" y=\"394\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u8a18\u9332\u304c\u6b8b\u308b<\/text>\n<rect x=\"20\" y=\"420\" width=\"320\" height=\"104\" rx=\"8\" fill=\"#1f4e8c\"\/>\n<text x=\"180\" y=\"444\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#ffffff\">\u4ef6\u6570\u3068\u6ede\u7559\u304c\u898b\u3048\u308b<\/text>\n<text x=\"180\" y=\"466\" text-anchor=\"middle\" font-size=\"14\" fill=\"#ffffff\">\u671f\u9650\u3092\u904e\u304e\u305f\u3082\u306e\u304c\u76ee\u7acb\u3064<\/text>\n<text x=\"180\" y=\"488\" text-anchor=\"middle\" font-size=\"14\" fill=\"#ffffff\">\u62c5\u5f53\u304c\u4f11\u3093\u3067\u3082\u5f15\u304d\u7d99\u3052\u308b<\/text>\n<text x=\"180\" y=\"510\" text-anchor=\"middle\" font-size=\"14\" fill=\"#ffffff\">\u904e\u53bb\u306e\u5bfe\u5fdc\u3092\u5f8c\u304b\u3089\u63a2\u305b\u308b<\/text>\n<text x=\"180\" y=\"548\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u6bb5\u968e\u3054\u3068\u306b\u62c5\u5f53\u3068\u671f\u9650\u304c\u6c7a\u307e\u308b<\/text>\n<\/svg>\n<figcaption style=\"font-size:0.85em;color:#5b6b7f;text-align:center;margin-top:0.5em;\">\u554f\u3044\u5408\u308f\u305b\u304c\u7d4c\u8def\u3054\u3068\u306b\u3070\u3089\u3070\u3089\u306a\u72b6\u614b\u3068\u30011\u3064\u306e\u6d41\u308c\u306b\u96c6\u307e\u308b\u72b6\u614b<\/figcaption>\n<\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"helpdesk-features\">Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff08Helpdesk\uff09\u3067\u3067\u304d\u308b\u3053\u3068<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u69cb\u6210\u306f\u3001Odoo\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3067\u6b21\u306e\u3088\u3046\u306b\u6848\u5185\u3055\u308c\u3066\u3044\u307e\u3059\uff08\u51fa\u5178\uff1a<a href=\"https:\/\/www.odoo.com\/documentation\/19.0\/applications\/services\/helpdesk.html\">Odoo\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u300cHelpdesk\u300d<\/a>\u30012026\u5e7410\u6708\u78ba\u8a8d\uff09\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c1\u30fc\u30e0\u3068\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8907\u6570\u306e\u30c1\u30fc\u30e0\u3092\u4f5c\u308a\u30011\u3064\u306e\u753b\u9762\u3067\u7ba1\u7406\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u30c1\u30fc\u30e0\u3054\u3068\u306b\u3001\u72ec\u7acb\u3057\u305f\u30c1\u30b1\u30c3\u30c8\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\uff08\u6bb5\u968e\u306e\u6d41\u308c\uff09\u3092\u6301\u3064<\/li>\n\n\n\n<li>\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306e\u6bb5\u968e\uff08\u30b9\u30c6\u30fc\u30b8\uff09\u306f\u81ea\u7531\u306b\u8a2d\u5b9a\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u30c1\u30fc\u30e0\u306e\u8aac\u660e\u6587\u306f\u3001\u9867\u5ba2\u304c\u4f7f\u3046\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306b\u8868\u793a\u3055\u308c\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c1\u30fc\u30e0\u306e\u8aac\u660e\u6587\u306b\u306f\u3001\u793e\u5185\u5411\u3051\u306e\u60c5\u5831\u3092\u66f8\u304b\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\u516c\u958b\u3055\u308c\u308b\u305f\u3081\u3067\u3001\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u3082\u540c\u3058\u6ce8\u610f\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SLA\uff08\u5bfe\u5fdc\u671f\u9650\u306e\u30eb\u30fc\u30eb\uff09<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u8f09\u3063\u3066\u3044\u308b\u8a2d\u5b9a\u306f\u3001\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u8a2d\u5b9a<\/th><th>\u4e2d\u8eab<\/th><\/tr><\/thead><tbody><tr><td>\u30dd\u30ea\u30b7\u30fc\u306e\u5358\u4f4d<\/td><td>\u30c1\u30fc\u30e0\u3054\u3068\u306bSLA\u306e\u30dd\u30ea\u30b7\u30fc\u3092\u8a2d\u5b9a\u3059\u308b<\/td><\/tr><tr><td>\u5bfe\u8c61\u306e\u7d5e\u308a\u8fbc\u307f<\/td><td>\u512a\u5148\u5ea6\u3084\u30bf\u30b0\u3092\u6761\u4ef6\u306b\u3001\u9069\u7528\u3059\u308b\u30c1\u30b1\u30c3\u30c8\u3092\u7d5e\u308b<\/td><\/tr><tr><td>\u76ee\u6a19<\/td><td>\u5230\u9054\u3059\u3079\u304d\u6bb5\u968e\u3068\u3001\u305d\u3053\u307e\u3067\u306e\u6642\u9593\u3092\u6c7a\u3081\u308b<\/td><\/tr><tr><td>\u9664\u5916<\/td><td>\u4e00\u90e8\u306e\u6bb5\u968e\u3092\u6642\u9593\u306e\u8a08\u7b97\u304b\u3089\u5916\u305b\u308b\uff08\u56de\u7b54\u5f85\u3061\u306e\u671f\u9593\u306a\u3069\uff09<\/td><\/tr><tr><td>\u671f\u9650\u306e\u8a08\u7b97<\/td><td>\u4f1a\u793e\u306e\u5c31\u696d\u6642\u9593\u306b\u3082\u3068\u3065\u3044\u3066\u8a08\u7b97\u3055\u308c\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u671f\u9650\u3092\u904e\u304e\u305f\u30c1\u30b1\u30c3\u30c8\u306f\u3001\u76ee\u5370\u304c\u8d64\u304f\u306a\u308b\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002SLA\u306e\u9054\u6210\u72b6\u6cc1\u3092\u5206\u6790\u3059\u308b\u30ec\u30dd\u30fc\u30c8\u3082\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u3068\u6848\u5185\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u304b\u3089\u306e\u8a55\u4fa1<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c1\u30b1\u30c3\u30c8\u306e\u89e3\u6c7a\u5f8c\u306b\u3001\u9867\u5ba2\u3078\u8a55\u4fa1\u3092\u4f9d\u983c\u3067\u304d\u307e\u3059\u3002\u4f9d\u983c\u306e\u30e1\u30fc\u30eb\u306f\u3001\u7279\u5b9a\u306e\u6bb5\u968e\u306b\u7d50\u3073\u3064\u3051\u3066\u9001\u308b\u8a2d\u5b9a\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5bfe\u5fdc\u5f8c\u306e\u51e6\u7406<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u304b\u3089\u3064\u306a\u304c\u308b\u51e6\u7406\u3068\u3057\u3066\u6b21\u3092\u6319\u3052\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8fd4\u91d1\u3084\u8fd4\u54c1\u306e\u624b\u7d9a\u304d<\/li>\n\n\n\n<li>\u4fee\u7406\u3078\u306e\u5f15\u304d\u6e21\u3057<\/li>\n\n\n\n<li>\u73fe\u5730\u5bfe\u5fdc\u306e\u4f5c\u696d\u3092\u624b\u914d\u3059\u308b\uff0819.0\u306f\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u30a2\u30d7\u30ea\u300119.2\u4ee5\u964d\u306f\u8a08\u753b\uff08Planning\uff09\u30a2\u30d7\u30ea\u3067\u7ba1\u7406\uff09<\/li>\n\n\n\n<li>\u4e00\u5b9a\u671f\u9593\u52d5\u304d\u306e\u306a\u3044\u30c1\u30b1\u30c3\u30c8\u3092\u81ea\u52d5\u7684\u306b\u9589\u3058\u308b<\/li>\n\n\n\n<li>\u9867\u5ba2\u81ea\u8eab\u306b\u30c1\u30b1\u30c3\u30c8\u3092\u9589\u3058\u3066\u3082\u3089\u3046<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"helpdesk-sla\">SLA\u306f\u300c\u4e00\u6b21\u5fdc\u7b54\u300d\u3068\u300c\u89e3\u6c7a\u300d\u3092\u5206\u3051\u3066\u8a2d\u8a08\u3059\u308b<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u671f\u9650\u306f\u3001\u4e00\u6b21\u5fdc\u7b54\u3068\u89e3\u6c7a\u306e2\u3064\u306b\u5206\u3051\u3066\u6c7a\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"vn-fig\" style=\"margin:1.5em 0;\">\n<svg role=\"img\" aria-labelledby=\"hd-f2-t hd-f2-d\" viewBox=\"0 0 360 520\" width=\"100%\" style=\"max-width:640px;height:auto;display:block;margin:0 auto;font-family:'Hiragino Sans','Noto Sans JP','Meiryo',sans-serif\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<title id=\"hd-f2-t\">\u4e00\u6b21\u5fdc\u7b54\u306e\u671f\u9650\u3068\u89e3\u6c7a\u306e\u671f\u9650\u3092\u5206\u3051\u3066\u8a2d\u5b9a\u3059\u308b\u8003\u3048\u65b9<\/title>\n<desc id=\"hd-f2-d\">\u89e3\u6c7a\u306e\u671f\u9650\u3060\u3051\u3092\u6c7a\u3081\u308b\u3068\u3001\u9023\u7d61\u304c\u306a\u3044\u307e\u307e\u6642\u9593\u304c\u904e\u304e\u3066\u9867\u5ba2\u306f\u653e\u7f6e\u3055\u308c\u305f\u3068\u611f\u3058\u308b\u3002\u4e00\u6b21\u5fdc\u7b54\u306e\u671f\u9650\u3082\u6c7a\u3081\u308b\u3068\u3001\u53d7\u3051\u4ed8\u3051\u305f\u3053\u3068\u304c\u4f1d\u308f\u308a\u3001\u89e3\u6c7a\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3082\u8a31\u5bb9\u3055\u308c\u3084\u3059\u3044\u3002<\/desc>\n<rect x=\"0\" y=\"0\" width=\"360\" height=\"520\" fill=\"#ffffff\"\/>\n<text x=\"180\" y=\"28\" text-anchor=\"middle\" font-size=\"17\" font-weight=\"700\" fill=\"#1f4e8c\">\u671f\u9650\u306f2\u3064\u8a2d\u3051\u308b<\/text>\n<rect x=\"20\" y=\"44\" width=\"320\" height=\"150\" rx=\"8\" fill=\"#ffffff\" stroke=\"#5b6b7f\" stroke-width=\"1.5\"\/>\n<text x=\"180\" y=\"68\" text-anchor=\"middle\" font-size=\"15\" font-weight=\"700\" fill=\"#5b6b7f\">\u89e3\u6c7a\u306e\u671f\u9650\u3060\u3051\u3092\u6c7a\u3081\u305f\u5834\u5408<\/text>\n<text x=\"180\" y=\"94\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u53d7\u4ed8<\/text>\n<path d=\"M180 100 l0 12 m-5 -5 l5 5 l5 -5\" stroke=\"#5b6b7f\" stroke-width=\"1.6\" fill=\"none\"\/>\n<text x=\"180\" y=\"130\" text-anchor=\"middle\" font-size=\"14\" fill=\"#d9822b\">\u9023\u7d61\u304c\u306a\u3044\u307e\u307e\u6642\u9593\u304c\u904e\u304e\u308b<\/text>\n<text x=\"180\" y=\"150\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u9867\u5ba2\u306f\u653e\u7f6e\u3055\u308c\u305f\u3068\u611f\u3058\u308b<\/text>\n<path d=\"M180 156 l0 12 m-5 -5 l5 5 l5 -5\" stroke=\"#5b6b7f\" stroke-width=\"1.6\" fill=\"none\"\/>\n<text x=\"180\" y=\"186\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u89e3\u6c7a\uff0824\u6642\u9593\uff09<\/text>\n<rect x=\"20\" y=\"208\" width=\"320\" height=\"150\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.5\"\/>\n<text x=\"180\" y=\"232\" text-anchor=\"middle\" font-size=\"15\" font-weight=\"700\" fill=\"#1f4e8c\">\u4e00\u6b21\u5fdc\u7b54\u306e\u671f\u9650\u3082\u6c7a\u3081\u305f\u5834\u5408<\/text>\n<text x=\"180\" y=\"258\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u53d7\u4ed8<\/text>\n<path d=\"M180 264 l0 12 m-5 -5 l5 5 l5 -5\" stroke=\"#1f4e8c\" stroke-width=\"1.6\" fill=\"none\"\/>\n<text x=\"180\" y=\"294\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u4e00\u6b21\u5fdc\u7b54\uff081\u6642\u9593\uff09<\/text>\n<text x=\"180\" y=\"314\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u53d7\u3051\u4ed8\u3051\u305f\u3053\u3068\u306f\u4f1d\u308f\u3063\u3066\u3044\u308b<\/text>\n<path d=\"M180 320 l0 12 m-5 -5 l5 5 l5 -5\" stroke=\"#1f4e8c\" stroke-width=\"1.6\" fill=\"none\"\/>\n<text x=\"180\" y=\"350\" text-anchor=\"middle\" font-size=\"14\" fill=\"#333\">\u89e3\u6c7a\uff0824\u6642\u9593\uff09<\/text>\n<rect x=\"20\" y=\"374\" width=\"320\" height=\"130\" rx=\"8\" fill=\"#fff4e8\" stroke=\"#d9822b\" stroke-width=\"1.5\"\/>\n<text x=\"180\" y=\"398\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u9867\u5ba2\u306e\u4e0d\u6e80\u306f\u300c\u9045\u3044\u3053\u3068\u300d\u3088\u308a<\/text>\n<text x=\"180\" y=\"418\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u300c\u5206\u304b\u3089\u306a\u3044\u3053\u3068\u300d\u304b\u3089\u751f\u307e\u308c\u308b<\/text>\n<text x=\"180\" y=\"444\" text-anchor=\"middle\" font-size=\"13\" fill=\"#333\">\u53d7\u3051\u4ed8\u3051\u305f\u4e8b\u5b9f\u3068\u898b\u8fbc\u307f\u306e\u6642\u9593\u3092<\/text>\n<text x=\"180\" y=\"462\" text-anchor=\"middle\" font-size=\"13\" fill=\"#333\">\u65e9\u304f\u4f1d\u3048\u308b\u3060\u3051\u3067\u5370\u8c61\u304c\u5909\u308f\u308b<\/text>\n<text x=\"180\" y=\"484\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u89e3\u6c7a\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u3053\u3068\u81ea\u4f53\u306f<\/text>\n<text x=\"180\" y=\"500\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">\u591a\u304f\u306e\u5834\u5408\u8a31\u5bb9\u3055\u308c\u308b<\/text>\n<\/svg>\n<figcaption style=\"font-size:0.85em;color:#5b6b7f;text-align:center;margin-top:0.5em;\">\u4e00\u6b21\u5fdc\u7b54\u306e\u671f\u9650\u3068\u89e3\u6c7a\u306e\u671f\u9650\u3092\u5206\u3051\u3066\u8a2d\u5b9a\u3059\u308b<\/figcaption>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u306a\u305c2\u3064\u306b\u5206\u3051\u308b\u306e\u304b<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u89e3\u6c7a\u307e\u3067\u306e\u671f\u9650\u3060\u3051\u3092\u6c7a\u3081\u308b\u3068\u3001\u305d\u306e\u9593\u305a\u3063\u3068\u9023\u7d61\u304c\u306a\u3044\u72b6\u614b\u304c\u751f\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u5074\u304b\u3089\u306f\u3001\u5bfe\u5fdc\u304c\u59cb\u307e\u3063\u3066\u3044\u308b\u306e\u304b\u3069\u3046\u304b\u3082\u898b\u3048\u307e\u305b\u3093\u3002\u4e0d\u6e80\u306f\u3001\u9045\u3044\u3053\u3068\u3088\u308a\u300c<strong>\u5206\u304b\u3089\u306a\u3044\u3053\u3068<\/strong>\u300d\u304b\u3089\u751f\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e00\u6b21\u5fdc\u7b54\u306e\u671f\u9650\u3092\u5225\u306b\u8a2d\u3051\u3066\u304a\u3051\u3070\u3001\u53d7\u3051\u4ed8\u3051\u305f\u3053\u3068\u304c\u65e9\u304f\u4f1d\u308f\u308a\u307e\u3059\u3002\u305d\u306e\u3042\u3068\u89e3\u6c7a\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3082\u3001\u591a\u304f\u306e\u5834\u5408\u306f\u8a31\u5bb9\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SLA\u3092\u53b3\u3057\u304f\u3057\u3059\u304e\u306a\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u671f\u9650\u3092\u77ed\u304f\u3059\u308c\u3070\u3001\u5bfe\u5fdc\u304c\u901f\u304f\u306a\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5b88\u308c\u306a\u3044\u671f\u9650\u3092\u7f6e\u304f\u3068\u3001\u8d64\u3044\u8868\u793a\u304c\u5f53\u305f\u308a\u524d\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u8ab0\u3082\u898b\u306a\u304f\u306a\u308b\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305a\u73fe\u72b6\u306e\u5b9f\u7e3e\u3092\u6e2c\u308a\u3001\u305d\u3053\u304b\u3089\u5c11\u3057\u3060\u3051\u53b3\u3057\u3044\u5024\u3092\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u7406\u60f3\u306e\u6570\u5b57\u304b\u3089\u59cb\u3081\u306a\u3044\u3053\u3068\u304c\u5927\u4e8b\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9664\u5916\u3059\u308b\u6bb5\u968e\u3092\u4f7f\u3046<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u8fd4\u4e8b\u3092\u5f85\u3063\u3066\u3044\u308b\u9593\u307e\u3067\u671f\u9650\u306b\u542b\u3081\u308b\u3068\u3001\u81ea\u793e\u306e\u52aa\u529b\u3067\u306f\u5b88\u308c\u306a\u3044\u671f\u9650\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306b\u3088\u308c\u3070\u3001\u7279\u5b9a\u306e\u6bb5\u968e\u306f\u8a08\u7b97\u304b\u3089\u9664\u5916\u3067\u304d\u307e\u3059\u3002\u300c\u9867\u5ba2\u56de\u7b54\u5f85\u3061\u300d\u306e\u6bb5\u968e\u3092\u4f5c\u308a\u3001\u9664\u5916\u306b\u8a2d\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u554f\u3044\u5408\u308f\u305b\u306e\u4ef6\u6570\u3092\u6e1b\u3089\u3059\u306e\u306f\u3001\u4ed5\u7d44\u307f\u3067\u306f\u306a\u3044<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3092\u5165\u308c\u3066\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4ef6\u6570\u306f\u6e1b\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6e1b\u308b\u306e\u306f\u3001\u629c\u3051\u3068\u3001\u63a2\u3059\u6642\u9593\u3068\u3001\u50ac\u4fc3\u3078\u306e\u5bfe\u5fdc\u3067\u3059\u3002\u4ef6\u6570\u305d\u306e\u3082\u306e\u3092\u6e1b\u3089\u3059\u306b\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u751f\u307e\u308c\u308b\u539f\u56e0\u306b\u624b\u3092\u5165\u308c\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4ef6\u6570\u3092\u6e1b\u3089\u3059\u65b9\u6cd5<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u624b\u6bb5<\/th><th>\u5185\u5bb9<\/th><\/tr><\/thead><tbody><tr><td>\u540c\u3058\u8cea\u554f\u3092\u516c\u958b\u3059\u308b<\/td><td>\u3088\u304f\u3042\u308b\u554f\u3044\u5408\u308f\u305b\u3092\u3001\u81ea\u793e\u30b5\u30a4\u30c8\u3067\u8aad\u3081\u308b\u5f62\u306b\u3059\u308b<\/td><\/tr><tr><td>\u88fd\u54c1\u3084\u624b\u9806\u3092\u76f4\u3059<\/td><td>\u540c\u3058\u554f\u3044\u5408\u308f\u305b\u304c\u7d9a\u304f\u306a\u3089\u3001\u305d\u3053\u306b\u8a2d\u8a08\u306e\u554f\u984c\u304c\u3042\u308b<\/td><\/tr><tr><td>\u6848\u5185\u306e\u6587\u9762\u3092\u76f4\u3059<\/td><td>\u7d0d\u54c1\u6642\u306e\u8aac\u660e\u304c\u8db3\u308a\u306a\u3044\u3068\u3001\u5f8c\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u306b\u306a\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u3044\u3061\u3070\u3093\u52b9\u679c\u304c\u5927\u304d\u3044\u306e\u306f\u30012\u3064\u76ee\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c1\u30b1\u30c3\u30c8\u304c\u8a18\u9332\u306b\u6b8b\u3063\u3066\u3044\u308c\u3070\u3001\u300c\u4f55\u306b\u3064\u3044\u3066\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u304b\u300d\u304c\u5206\u304b\u308a\u307e\u3059\u3002\u305d\u306e\u60c5\u5831\u3092\u3001\u88fd\u54c1\u3084\u624b\u9806\u306e\u6539\u5584\u306b\u6e21\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8a18\u9332\u306f\u96c6\u3081\u308b\u3060\u3051\u3067\u306f\u5f79\u306b\u7acb\u3061\u307e\u305b\u3093\u3002\u96c6\u3081\u305f\u8a18\u9332\u3092\u3001\u539f\u56e0\u306e\u5074\u3078\u8fd4\u3057\u3066\u521d\u3081\u3066\u4ef6\u6570\u304c\u6e1b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3088\u304f\u3042\u308b\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u4e00\u6b21\u56de\u7b54\u3092AI\u306b\u4efb\u305b\u308b\u8003\u3048\u65b9\u306f\u3001<a href=\"\/virtualblog\/ai-customer-support-smb\/\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092AI\u3067\uff1a\u4e2d\u5c0f\u4f01\u696d\u306eAI\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u5165\u9580<\/a>\u3067\u6271\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5bfe\u5fdc\u5c65\u6b74\u304c\u9867\u5ba2\u306e\u8a18\u9332\u306b\u3064\u306a\u304c\u308b\u610f\u5473<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3068\u540c\u3058\u5834\u6240\u306b\u3042\u308a\u307e\u3059\u3002\u5b9f\u52d9\u3067\u306f\u3001\u3053\u308c\u304c\u6b21\u306e\u5834\u9762\u3067\u5f79\u306b\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u55b6\u696d\u304c\u8a2a\u554f\u3059\u308b\u524d\u306b\u3001\u305d\u306e\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u78ba\u8a8d\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u30af\u30ec\u30fc\u30e0\u306e\u76f4\u5f8c\u306b\u3001\u65b0\u3057\u3044\u63d0\u6848\u3092\u6301\u3063\u3066\u3044\u304f\u5931\u6557\u3092\u907f\u3051\u3089\u308c\u308b<\/li>\n\n\n\n<li>\u5951\u7d04\u66f4\u65b0\u306e\u5224\u65ad\u6750\u6599\u306b\u3001\u5bfe\u5fdc\u306e\u5b9f\u7e3e\u3092\u4f7f\u3048\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u5225\u306e\u30c4\u30fc\u30eb\u3067\u7ba1\u7406\u3057\u3066\u3044\u308b\u3068\u3001\u3053\u306e\u3064\u306a\u304c\u308a\u304c\u5207\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u55b6\u696d\u304c\u4f55\u3082\u77e5\u3089\u306a\u3044\u307e\u307e\u300c\u3054\u6a5f\u5acc\u3044\u304b\u304c\u3067\u3059\u304b\u300d\u3068\u9023\u7d61\u3057\u3066\u3057\u307e\u3046\u3002\u3053\u308c\u306f\u5b9f\u969b\u306b\u8d77\u304d\u308b\u5931\u6557\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u3068\u306e\u95a2\u4fc2\u306f <a href=\"\/odoo\/odoo-crm\/\">Odoo\u306eCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3067\u3067\u304d\u308b\u3053\u3068<\/a> \u306b\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002\u8ca9\u58f2\u30fbCRM\u306e\u7bc4\u56f2\u3092NetSuite\u3068\u6bd4\u3079\u305f\u3044\u5834\u5408\u306f\u3001<a href=\"\/netsuite\/netsuite-vs-odoo-sales-crm\/\">NetSuite\u3068Odoo\u306e\u8ca9\u58f2\u30fbCRM\u30fb\u5e97\u8217<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5bfe\u5fdc\u6642\u9593\u306e\u8a18\u9332\u3068\u4fdd\u5b88\u5951\u7d04\u306e\u8acb\u6c42<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u3067\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u3092\u8a18\u9332\u3057\u3001\u8acb\u6c42\u306b\u3064\u306a\u3052\u308b\u6a5f\u80fd\u304c\u6848\u5185\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6709\u511f\u306e\u4fdd\u5b88\u5951\u7d04\u3092\u7d50\u3093\u3067\u3044\u308b\u4f1a\u793e\u306a\u3089\u3001\u6b21\u306e\u904b\u7528\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u3042\u3089\u304b\u3058\u3081\u8cfc\u5165\u3057\u3066\u3082\u3089\u3063\u305f\u6642\u9593\u304b\u3089\u3001\u5bfe\u5fdc\u3057\u305f\u5206\u3092\u5dee\u3057\u5f15\u304f<\/li>\n\n\n\n<li>\u5951\u7d04\u5916\u306e\u5bfe\u5fdc\u3092\u3001\u5225\u9014\u8acb\u6c42\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b5\u30dd\u30fc\u30c8\u3092\u7121\u511f\u3067\u63d0\u4f9b\u3057\u7d9a\u3051\u3066\u3044\u308b\u4f1a\u793e\u306b\u306f\u3001\u898b\u76f4\u3057\u306e\u5224\u65ad\u6750\u6599\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3069\u306e\u9867\u5ba2\u306b\u3069\u308c\u3060\u3051\u6642\u9593\u3092\u4f7f\u3063\u3066\u3044\u308b\u304b\u304c\u5206\u304b\u308c\u3070\u3001\u5951\u7d04\u6761\u4ef6\u3092\u898b\u76f4\u3059\u304d\u3063\u304b\u3051\u306b\u306a\u308a\u307e\u3059\u3002\u5de5\u6570\u306e\u8003\u3048\u65b9\u306f <a href=\"\/odoo\/odoo-timesheet\/\">Odoo\u306e\u5de5\u6570\u7ba1\u7406\uff08Timesheets\uff09<\/a> \u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306eCommunity\u7248\u3068Enterprise\u7248\u306e\u9055\u3044<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u306b\u306f\u3001\u7121\u6599\u306eCommunity\u7248\u3068\u6709\u511f\u306eEnterprise\u7248\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Community\u7248\u306f\u3001\u30aa\u30fc\u30d7\u30f3\u30bd\u30fc\u30b9\u3068\u3057\u3066\u7121\u6599\u3067\u4f7f\u3048\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u30b5\u30fc\u30d0\u306e\u7528\u610f\u30fb\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u30fb\u969c\u5bb3\u5bfe\u5fdc\u306f\u81ea\u793e\u306e\u8cac\u4efb\u3067\u3001\u516c\u5f0f\u30b5\u30dd\u30fc\u30c8\u306e\u5bfe\u8c61\u5916\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30a2\u30d7\u30ea\u306f\u3001Enterprise\u7248\u304c\u5bfe\u8c61\u3067\u3059<\/strong>\u3002Community\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u306a\u3044\u3068\u6848\u5185\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"helpdesk-editions\">Community\u7248\u3067\u306e\u4ee3\u66ff<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30a2\u30d7\u30ea\u3092\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3068\u3057\u3066\u4f7f\u3046\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u6a5f\u80fd<\/th><th>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af<\/th><th>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u306e\u4ee3\u66ff<\/th><\/tr><\/thead><tbody><tr><td>\u30c1\u30b1\u30c3\u30c8\u306e\u6bb5\u968e\u7ba1\u7406<\/td><td>\u25cb<\/td><td>\u25cb \u30bf\u30b9\u30af\u306e\u6bb5\u968e\u3068\u3057\u3066\u8a2d\u5b9a\u53ef<\/td><\/tr><tr><td>\u30c1\u30fc\u30e0\u5225\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3<\/td><td>\u25cb<\/td><td>\u25cb \u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u5206\u3051\u308b<\/td><\/tr><tr><td>SLA\u306e\u81ea\u52d5\u5224\u5b9a<\/td><td>\u25cb<\/td><td>\u00d7 \u671f\u9650\u306f\u624b\u52d5\u3067\u7ba1\u7406<\/td><\/tr><tr><td>\u9867\u5ba2\u304b\u3089\u306e\u8a55\u4fa1\u4f9d\u983c<\/td><td>\u25cb<\/td><td>\u00d7<\/td><\/tr><tr><td>\u5bfe\u5fdc\u6642\u9593\u306e\u8acb\u6c42\u9023\u643a<\/td><td>\u25cb<\/td><td>\u4e00\u90e8\u53ef<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ee3\u66ff\u3067\u304d\u308b\u306e\u306f\u300c\u898b\u3048\u308b\u5316\u300d\u307e\u3067\u3068\u8003\u3048\u3066\u304f\u3060\u3055\u3044\u3002\u5224\u65ad\u306e\u5206\u304b\u308c\u76ee\u306f\u3001SLA\u306e\u81ea\u52d5\u5224\u5b9a\u304c\u8981\u308b\u304b\u3069\u3046\u304b\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u306e\u5404\u8ad6\u306f <a href=\"\/odoo\/odoo-project\/\">Odoo\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\uff08Project\uff09<\/a> \u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3069\u306e\u6a5f\u80fd\u304c\u3069\u3061\u3089\u306e\u7248\u3067\u4f7f\u3048\u308b\u304b\u306f\u3001\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u3088\u3063\u3066\u5909\u308f\u308a\u307e\u3059\u3002\u691c\u8a0e\u3059\u308b\u3068\u304d\u306f\u3001\u5fc5\u305a\u5bfe\u8c61\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u3067\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u8a73\u3057\u304f\u306f <a href=\"\/odoo\/community-vs-enterprise\/\">Odoo Community\u7248\u3068Enterprise\u7248\u306e\u9055\u3044<\/a> \u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"helpdesk-pros-cons\">Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u3092\u53d7\u3051\u308b\u5074\u304b\u3089\u898b\u308b\u3068\u3001\u826f\u3044\u70b9\u3068\u6ce8\u610f\u70b9\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30a2\u30d7\u30ea\u81ea\u4f53\u304c\u3001Enterprise\u7248\u306e\u5bfe\u8c61\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30e1\u30ea\u30c3\u30c8<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u554f\u3044\u5408\u308f\u305b\u30921\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u308b<\/strong>\uff1a\u3059\u3079\u3066\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u3066\u8a18\u9332\u3057\u3001\u30c1\u30fc\u30e0\u3054\u3068\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\uff08\u6bb5\u968e\u306e\u6d41\u308c\uff09\u3067\u8ffd\u3046\u3002\u8ab0\u304c\u5bfe\u5fdc\u4e2d\u304b\u304c\u898b\u3048\u308b<\/li>\n\n\n\n<li><strong>\u671f\u9650\u3092\u81ea\u52d5\u3067\u5224\u5b9a\u3059\u308b<\/strong>\uff1aSLA\u306e\u30dd\u30ea\u30b7\u30fc\u3092\u512a\u5148\u5ea6\u3084\u30bf\u30b0\u3067\u7d5e\u3063\u3066\u8a2d\u5b9a\u3067\u304d\u3001\u671f\u9650\u306f\u4f1a\u793e\u306e\u5c31\u696d\u6642\u9593\u306b\u3082\u3068\u3065\u3044\u3066\u8a08\u7b97\u3055\u308c\u308b\u3002\u671f\u9650\u3092\u904e\u304e\u305f\u30c1\u30b1\u30c3\u30c8\u306f\u3001\u76ee\u5370\u304c\u8d64\u304f\u306a\u308b\u3068\u3055\u308c\u3066\u3044\u308b<\/li>\n\n\n\n<li><strong>\u5bfe\u5fdc\u5c65\u6b74\u304c\u9867\u5ba2\u306e\u8a18\u9332\u306b\u6b8b\u308b<\/strong>\uff1a\u9867\u5ba2\u30c7\u30fc\u30bf\u3068\u540c\u3058\u5834\u6240\u306b\u3042\u308b\u305f\u3081\u3001\u55b6\u696d\u304c\u8a2a\u554f\u524d\u306b\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u78ba\u304b\u3081\u3089\u308c\u308b<\/li>\n\n\n\n<li><strong>\u5bfe\u5fdc\u6642\u9593\u3092\u8acb\u6c42\u306b\u3064\u306a\u3052\u308b<\/strong>\uff1a\u30c1\u30b1\u30c3\u30c8\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u3092\u8a18\u9332\u3057\u3001\u4fdd\u5b88\u5951\u7d04\u306e\u6642\u9593\u304b\u3089\u5dee\u3057\u5f15\u3044\u305f\u308a\u3001\u5951\u7d04\u5916\u306e\u5bfe\u5fdc\u3092\u5225\u9014\u8acb\u6c42\u3057\u305f\u308a\u3067\u304d\u308b<\/li>\n\n\n\n<li><strong>\u5bfe\u5fdc\u5f8c\u306e\u51e6\u7406\u306b\u3064\u306a\u3052\u308b<\/strong>\uff1a\u8fd4\u91d1\u30fb\u8fd4\u54c1\u30fb\u4fee\u7406\u30fb\u73fe\u5730\u5bfe\u5fdc\u306e\u624b\u914d\u3084\u3001\u89e3\u6c7a\u5f8c\u306e\u9867\u5ba2\u8a55\u4fa1\u306e\u4f9d\u983c\u3078\u3064\u306a\u3052\u3089\u308c\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c7\u30e1\u30ea\u30c3\u30c8\u30fb\u6ce8\u610f\u70b9<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enterprise\u7248\u9650\u5b9a\u306e\u30a2\u30d7\u30ea<\/strong>\uff1aCommunity\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u306a\u3044\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30a2\u30d7\u30ea\u3067\u4ee3\u66ff\u3067\u304d\u308b\u306e\u306f\u300c\u898b\u3048\u308b\u5316\u300d\u307e\u3067\u3067\u3001SLA\u306e\u81ea\u52d5\u5224\u5b9a\u3084\u8a55\u4fa1\u4f9d\u983c\u306f\u306a\u3044<\/li>\n\n\n\n<li><strong>\u4ef6\u6570\u305d\u306e\u3082\u306e\u306f\u6e1b\u3089\u306a\u3044<\/strong>\uff1a\u6e1b\u308b\u306e\u306f\u629c\u3051\u3068\u63a2\u3059\u6642\u9593\u3068\u50ac\u4fc3\u3078\u306e\u5bfe\u5fdc\u3002\u4ef6\u6570\u3092\u6e1b\u3089\u3059\u306b\u306f\u3001\u8a18\u9332\u3092\u88fd\u54c1\u3084\u624b\u9806\u306e\u6539\u5584\u306b\u8fd4\u3059\u5fc5\u8981\u304c\u3042\u308b<\/li>\n\n\n\n<li><strong>\u65e5\u672c\u306e\u30c1\u30e3\u30cd\u30eb\u306f\u56fd\u5185\u30b5\u30fc\u30d3\u30b9\u304c\u5148\u884c<\/strong>\uff1aLINE\u306a\u3069\u65e5\u672c\u3067\u4f7f\u308f\u308c\u308b\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u5bfe\u5fdc\u306f\u3001\u56fd\u5185\u30b5\u30fc\u30d3\u30b9\u304c\u5148\u884c\u3057\u3066\u3044\u308b\u3002\u30e1\u30fc\u30eb\u5171\u6709\u3068\u3057\u3066\u306e\u64cd\u4f5c\u6027\u3082\u3001\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u306e\u307b\u3046\u304c\u8efd\u3044<\/li>\n\n\n\n<li><strong>\u53b3\u3057\u3059\u304e\u308bSLA\u306f\u5f62\u3060\u3051\u306b\u306a\u308b<\/strong>\uff1a\u5b88\u308c\u306a\u3044\u671f\u9650\u3092\u7f6e\u304f\u3068\u3001\u8d64\u3044\u8868\u793a\u304c\u5f53\u305f\u308a\u524d\u306b\u306a\u308a\u3001\u8ab0\u3082\u898b\u306a\u304f\u306a\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e21\u65b9\u3092\u4e26\u3079\u308b\u3068\u3001\u6b21\u306e\u56f3\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"vn-fig\" style=\"margin:1.5em 0;\">\n<svg role=\"img\" aria-labelledby=\"hd-f3-t hd-f3-d\" viewBox=\"0 0 360 690\" width=\"100%\" style=\"max-width:640px;height:auto;display:block;margin:0 auto;font-family:'Hiragino Sans','Noto Sans JP','Meiryo',sans-serif\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<title id=\"hd-f3-t\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/title>\n<desc id=\"hd-f3-d\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306fE\u7248\u9650\u5b9a\u306e\u30a2\u30d7\u30ea\u3002\u826f\u3044\u70b9\u306f\u3001\u6563\u3089\u3070\u3063\u305f\u554f\u3044\u5408\u308f\u305b\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u30661\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u308b\u3001SLA\u3067\u671f\u9650\u3092\u81ea\u52d5\u3067\u5224\u5b9a\u3059\u308b\u3001\u5bfe\u5fdc\u5c65\u6b74\u304c\u9867\u5ba2\u306e\u8a18\u9332\u306b\u6b8b\u308b\u3001\u5bfe\u5fdc\u6642\u9593\u3092\u4fdd\u5b88\u5951\u7d04\u306e\u8acb\u6c42\u306b\u3064\u306a\u3052\u308b\u3001\u8fd4\u91d1\u30fb\u8fd4\u54c1\u30fb\u4fee\u7406\u30fb\u73fe\u5730\u5bfe\u5fdc\u306e\u624b\u914d\u3084\u9867\u5ba2\u8a55\u4fa1\u306b\u3064\u306a\u3052\u3089\u308c\u308b\u3053\u3068\u3002\u6ce8\u610f\u70b9\u306f\u3001C\u7248\u3067\u306f\u4f7f\u3048\u305a\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3067\u306e\u4ee3\u66ff\u306f\u898b\u3048\u308b\u5316\u307e\u3067\u3001\u4ef6\u6570\u305d\u306e\u3082\u306e\u306f\u6e1b\u3089\u306a\u3044\u3001LINE\u306a\u3069\u65e5\u672c\u306e\u30c1\u30e3\u30cd\u30eb\u3084\u30e1\u30fc\u30eb\u5171\u6709\u306e\u64cd\u4f5c\u6027\u306f\u56fd\u5185\u30b5\u30fc\u30d3\u30b9\u304c\u5148\u884c\u3001\u5b88\u308c\u306a\u3044\u671f\u9650\u3092\u7f6e\u304f\u3068\u8d64\u3044\u8868\u793a\u304c\u5f53\u305f\u308a\u524d\u306b\u306a\u308b\u3053\u3068\u3002<\/desc>\n<rect x=\"0\" y=\"0\" width=\"360\" height=\"690\" fill=\"#ffffff\"\/>\n<text x=\"180\" y=\"28\" text-anchor=\"middle\" font-size=\"16\" font-weight=\"700\" fill=\"#1f4e8c\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/text>\n<text x=\"20\" y=\"60\" font-size=\"15\" font-weight=\"700\" fill=\"#1f4e8c\">\u826f\u3044\u70b9<\/text>\n<rect x=\"20\" y=\"72\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"94\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u554f\u3044\u5408\u308f\u305b\u30921\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u308b<\/text>\n<text x=\"34\" y=\"114\" font-size=\"12.5\" fill=\"#333\">\u30c1\u30b1\u30c3\u30c8\u3068\u30c1\u30fc\u30e0\u5225\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3<\/text>\n<rect x=\"20\" y=\"132\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"154\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u671f\u9650\u3092\u81ea\u52d5\u3067\u5224\u5b9a\u3059\u308b<\/text>\n<text x=\"34\" y=\"174\" font-size=\"12.5\" fill=\"#333\">SLA\u30fb\u671f\u9650\u5207\u308c\u306f\u76ee\u5370\u304c\u8d64\u304f\u306a\u308b<\/text>\n<rect x=\"20\" y=\"192\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"214\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u5bfe\u5fdc\u5c65\u6b74\u304c\u9867\u5ba2\u306e\u8a18\u9332\u306b\u6b8b\u308b<\/text>\n<text x=\"34\" y=\"234\" font-size=\"12.5\" fill=\"#333\">\u55b6\u696d\u304c\u8a2a\u554f\u524d\u306b\u78ba\u304b\u3081\u3089\u308c\u308b<\/text>\n<rect x=\"20\" y=\"252\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"274\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u5bfe\u5fdc\u6642\u9593\u3092\u8acb\u6c42\u306b\u3064\u306a\u3052\u308b<\/text>\n<text x=\"34\" y=\"294\" font-size=\"12.5\" fill=\"#333\">\u4fdd\u5b88\u5951\u7d04\u306e\u6642\u9593\u6d88\u5316\u30fb\u5951\u7d04\u5916\u306e\u8acb\u6c42<\/text>\n<rect x=\"20\" y=\"312\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#e8f0fa\" stroke=\"#1f4e8c\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"334\" font-size=\"14\" font-weight=\"700\" fill=\"#1f4e8c\">\u5bfe\u5fdc\u5f8c\u306e\u51e6\u7406\u306b\u3064\u306a\u3052\u308b<\/text>\n<text x=\"34\" y=\"354\" font-size=\"12.5\" fill=\"#333\">\u8fd4\u91d1\u30fb\u8fd4\u54c1\u30fb\u4fee\u7406\u30fb\u73fe\u5730\u5bfe\u5fdc\u30fb\u8a55\u4fa1<\/text>\n<text x=\"20\" y=\"394\" font-size=\"15\" font-weight=\"700\" fill=\"#d9822b\">\u6ce8\u610f\u70b9<\/text>\n<rect x=\"20\" y=\"406\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#ffffff\" stroke=\"#d9822b\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"428\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">E\u7248\u9650\u5b9a\u306e\u30a2\u30d7\u30ea<\/text>\n<text x=\"34\" y=\"448\" font-size=\"12.5\" fill=\"#333\">C\u7248\u306e\u4ee3\u66ff\u306f\u300c\u898b\u3048\u308b\u5316\u300d\u307e\u3067<\/text>\n<rect x=\"20\" y=\"466\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#ffffff\" stroke=\"#d9822b\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"488\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u4ef6\u6570\u305d\u306e\u3082\u306e\u306f\u6e1b\u3089\u306a\u3044<\/text>\n<text x=\"34\" y=\"508\" font-size=\"12.5\" fill=\"#333\">\u539f\u56e0\u306e\u5074\u3078\u8fd4\u3059\u5fc5\u8981\u304c\u3042\u308b<\/text>\n<rect x=\"20\" y=\"526\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#ffffff\" stroke=\"#d9822b\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"548\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u65e5\u672c\u306e\u30c1\u30e3\u30cd\u30eb\u306f\u56fd\u5185\u88fd\u304c\u5148\u884c<\/text>\n<text x=\"34\" y=\"568\" font-size=\"12.5\" fill=\"#333\">LINE\u5bfe\u5fdc\u30fb\u30e1\u30fc\u30eb\u5171\u6709\u306e\u64cd\u4f5c\u6027<\/text>\n<rect x=\"20\" y=\"586\" width=\"320\" height=\"52\" rx=\"8\" fill=\"#ffffff\" stroke=\"#d9822b\" stroke-width=\"1.2\"\/>\n<text x=\"34\" y=\"608\" font-size=\"14\" font-weight=\"700\" fill=\"#d9822b\">\u53b3\u3057\u3059\u304e\u308bSLA\u306f\u5f62\u3060\u3051\u306b\u306a\u308b<\/text>\n<text x=\"34\" y=\"628\" font-size=\"12.5\" fill=\"#333\">\u8d64\u3044\u8868\u793a\u304c\u5f53\u305f\u308a\u524d\u306b\u306a\u308b<\/text>\n<text x=\"180\" y=\"664\" text-anchor=\"middle\" font-size=\"12\" fill=\"#5b6b7f\">E\u7248\uff1dEnterprise\u7248\uff08\u6709\u511f\uff09\uff0fC\u7248\uff1dCommunity\u7248\uff08\u7121\u6599\uff09<\/text>\n<\/svg>\n<figcaption style=\"font-size:0.85em;color:#5b6b7f;text-align:center;margin-top:0.5em;\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/figcaption>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u6ce8\u610f\u70b9\u306e\u591a\u304f\u306f\u3001\u59cb\u3081\u65b9\u3067\u8ca0\u62c5\u3092\u5c0f\u3055\u304f\u3067\u304d\u307e\u3059\u3002\u671f\u9650\u306e\u6c7a\u3081\u65b9\u306f<a href=\"#helpdesk-sla\">\u4e00\u6b21\u5fdc\u7b54\u3068\u89e3\u6c7a\u3092\u5206\u3051\u308bSLA\u306e\u8a2d\u8a08<\/a>\u306b\u3001\u9032\u3081\u65b9\u306f<a href=\"#helpdesk-steps\">\u629c\u3051\u3092\u306a\u304f\u3059\u307e\u3067\u306e\u78ba\u304b\u3081\u65b9<\/a>\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u4ed6\u306e\u30a2\u30d7\u30ea\u3068\u306e\u3064\u306a\u304c\u308a<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u30a2\u30d7\u30ea<\/th><th>\u3064\u306a\u304c\u308a\u65b9<\/th><\/tr><\/thead><tbody><tr><td>CRM<\/td><td>\u9867\u5ba2\u306e\u8a18\u9332\u306b\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u304c\u6b8b\u308b<\/td><\/tr><tr><td>\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406<\/td><td>\u958b\u767a\u3084\u6539\u4fee\u304c\u5fc5\u8981\u306a\u6848\u4ef6\u3078\u5f15\u304d\u6e21\u3059<\/td><\/tr><tr><td>\u5de5\u6570\u7ba1\u7406<\/td><td>\u5bfe\u5fdc\u306b\u304b\u304b\u3063\u305f\u6642\u9593\u3092\u8a18\u9332\u3057\u3001\u8acb\u6c42\u306b\u3064\u306a\u3052\u308b<\/td><\/tr><tr><td>\u30a2\u30f3\u30b1\u30fc\u30c8<\/td><td>\u89e3\u6c7a\u5f8c\u306e\u6e80\u8db3\u5ea6\u3092\u96c6\u3081\u308b<\/td><\/tr><tr><td>\u30b7\u30d5\u30c8\u30fb\u30ea\u30bd\u30fc\u30b9\u8a08\u753b<\/td><td>\u73fe\u5730\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u5834\u5408\u306e\u4f5c\u696d\u624b\u914d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u308c\u305e\u308c\u306e\u30a2\u30d7\u30ea\u306f\u3001\u6b21\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u6271\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/odoo\/odoo-crm\/\">Odoo\u306eCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3067\u3067\u304d\u308b\u3053\u3068<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-project\/\">Odoo\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\uff08Project\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-timesheet\/\">Odoo\u306e\u5de5\u6570\u7ba1\u7406\uff08Timesheets\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-surveys\/\">Odoo\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u6a5f\u80fd\uff08Surveys\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/field-service\/\">Odoo\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\uff08FSM\uff09\u306e\u73fe\u5728\u5730<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u3053\u306e\u30a2\u30d7\u30ea\u306b\u5bfe\u5fdc\u3059\u308b\u6709\u540dSaaS\uff08Re:lation\u30fb\u697d\u697d\u81ea\u52d5\u5fdc\u5bfe\u30fbZendesk\uff09<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3059\u3067\u306b\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3063\u3066\u3044\u308b\u4f1a\u793e\u306b\u3068\u3063\u3066\u3001Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u7f6e\u304d\u63db\u3048\u306e\u5019\u88dc\u3067\u3059\u3002\u4e3b\u306a\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u5bfe\u5fdc\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u4f7f\u3063\u3066\u3044\u308bSaaS<\/th><th>Odoo\u3067\u306e\u5bfe\u5fdc<\/th><th>\u4e00\u8a00\u3067\u8a00\u3046\u3068<\/th><\/tr><\/thead><tbody><tr><td>Re:lation<\/td><td>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff08Enterprise\u7248\uff09<\/td><td>\u554f\u3044\u5408\u308f\u305b\u306e\u4e00\u5143\u7ba1\u7406\u306f\u91cd\u306a\u308b\u3002\u30e1\u30fc\u30eb\u5171\u6709\u3068\u3057\u3066\u306e\u4f7f\u3044\u52dd\u624b\u306fRe:lation\u304c\u4e0a<\/td><\/tr><tr><td>\u697d\u697d\u81ea\u52d5\u5fdc\u5bfe\uff08\u65e7\uff1a\u30e1\u30fc\u30eb\u30c7\u30a3\u30fc\u30e9\u30fc\uff09<\/td><td>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff08Enterprise\u7248\uff09<\/td><td>\u540c\u4e0a\u3002\u65e5\u672c\u306e\u30e1\u30fc\u30eb\u5bfe\u5fdc\u696d\u52d9\u3078\u306e\u4f5c\u308a\u8fbc\u307f\u304c\u6df1\u3044<\/td><\/tr><tr><td>Zendesk<\/td><td>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\uff08Enterprise\u7248\uff09<\/td><td>SLA\u3084\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u542b\u3080\u7bc4\u56f2\u304c\u8fd1\u3044<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u6a5f\u80fd\u306e\u9055\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u306b\u3042\u3063\u3066\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406SaaS\u306b\u306a\u3044\u3082\u306e\u306f2\u3064\u3067\u3059\u3002\u5bfe\u5fdc\u5c65\u6b74\u304c\u9867\u5ba2\u30ec\u30b3\u30fc\u30c9\u306b\u6b8b\u308a\u3001\u55b6\u696d\u304c\u8a2a\u554f\u524d\u306b\u78ba\u8a8d\u3067\u304d\u308b\u3053\u3068\u3002\u305d\u3057\u3066\u3001\u5bfe\u5fdc\u6642\u9593\u3092\u5de5\u6570\u3068\u3057\u3066\u8a18\u9332\u3057\u3001\u4fdd\u5b88\u5951\u7d04\u306e\u8acb\u6c42\u306b\u3064\u306a\u3052\u3089\u308c\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u53cd\u5bfe\u306b\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406SaaS\u306b\u3042\u3063\u3066Odoo\u306b\u306a\u3044\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u3002LINE\u306a\u3069\u65e5\u672c\u3067\u4f7f\u308f\u308c\u308b\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u6a19\u6e96\u5bfe\u5fdc\u3001\u30e1\u30fc\u30eb\u5171\u6709\u306b\u7279\u5316\u3057\u305f\u64cd\u4f5c\u6027\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u4f5c\u308a\u8fbc\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ab2\u91d1\u69cb\u9020\u306e\u9055\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u6570\u306b\u5fdc\u3058\u305f\u8ab2\u91d1\u304c\u4e2d\u5fc3\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u91d1\u984d\u3092\u3069\u3053\u307e\u3067\u516c\u958b\u3057\u3066\u3044\u308b\u304b\u306f\u30b5\u30fc\u30d3\u30b9\u3054\u3068\u306b\u9055\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Re:lation\u306e\u516c\u5f0f\u6599\u91d1\u30da\u30fc\u30b8\u306f\u3001\u521d\u671f\u8cbb\u7528\u3068\u6708\u984d\u8cbb\u7528\u306e\u4f53\u7cfb\u3060\u3068\u6848\u5185\u3057\u3066\u3044\u307e\u3059\u3002\u6708\u984d\u306f\u30e6\u30fc\u30b6\u30fc\u6570\u3068\u30b9\u30c8\u30ec\u30fc\u30b8\u306b\u3088\u3063\u3066\u5909\u308f\u308b\u3068\u3055\u308c\u3001\u5177\u4f53\u7684\u306a\u91d1\u984d\u306f\u8f09\u3063\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uff08\u203b\u8ab2\u91d1\u306e\u578b\u306f\u30012026\u5e749\u6708\u6642\u70b9\u306e\u5404\u793e\u516c\u5f0f\u30b5\u30a4\u30c8\u306e\u60c5\u5831\u306b\u3082\u3068\u3065\u304d\u307e\u3059\u3002\u91d1\u984d\u3084\u6761\u4ef6\u306f\u6539\u5b9a\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308b\u305f\u3081\u3001\u691c\u8a0e\u6642\u306b\u5404\u793e\u306e\u516c\u5f0f\u30da\u30fc\u30b8\u3067\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\u30e1\u30fc\u30eb\u30c7\u30a3\u30fc\u30e9\u30fc\u306f2025\u5e7410\u6708\u306b\u300c\u697d\u697d\u81ea\u52d5\u5fdc\u5bfe\u300d\u3078\u540d\u79f0\u304c\u5909\u308f\u3063\u3066\u3044\u307e\u3059\uff09<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo Enterprise\u7248\u3082\u30e6\u30fc\u30b6\u30fc\u5358\u4f4d\u306e\u8ab2\u91d1\u3067\u3059\u3002\u305f\u3060\u3057\u5168\u30a2\u30d7\u30ea\u4e00\u5f8b\u306e\u6599\u91d1\u306a\u306e\u3067\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u305f\u3081\u3060\u3051\u306e\u8cbb\u7528\u306b\u306f\u306a\u308a\u307e\u305b\u3093\u3002\u91d1\u984d\u306e\u8a73\u7d30\u306f <a href=\"\/odoo\/odoo-pricing\/\">Odoo\u306e\u6599\u91d1\u4f53\u7cfb\u3092\u89e3\u8aac<\/a> \u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306f\u3001Enterprise\u7248\u304c\u5bfe\u8c61\u3067\u3059\u3002Community\u7248\u3067\u7121\u511f\u306b\u53ce\u3081\u308b\u69cb\u6210\u3068\u306f\u4e21\u7acb\u3057\u307e\u305b\u3093\uff08<a href=\"#helpdesk-editions\">Community\u7248\u3067\u306e\u4ee3\u66ff<\/a>\uff09\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u7f6e\u304d\u63db\u3048\u306e\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u304c\u9867\u5ba2\u30ec\u30b3\u30fc\u30c9\u306b\u6b8b\u308a\u3001\u55b6\u696d\u304c\u8a2a\u554f\u524d\u306b\u78ba\u8a8d\u3067\u304d\u308b<\/li>\n\n\n\n<li>\u30af\u30ec\u30fc\u30e0\u76f4\u5f8c\u306b\u65b0\u3057\u3044\u63d0\u6848\u3092\u6301\u3063\u3066\u3044\u304f\u3001\u3068\u3044\u3046\u5931\u6557\u3092\u907f\u3051\u3089\u308c\u308b<\/li>\n\n\n\n<li>\u5bfe\u5fdc\u6642\u9593\u3092\u8a18\u9332\u3057\u3066\u3001\u4fdd\u5b88\u5951\u7d04\u306e\u6642\u9593\u6d88\u5316\u3084\u5951\u7d04\u5916\u5bfe\u5fdc\u306e\u8acb\u6c42\u306b\u3064\u306a\u3052\u3089\u308c\u308b<\/li>\n\n\n\n<li>\u73fe\u5730\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u6848\u4ef6\u3092\u3001\u305d\u306e\u307e\u307e\u4f5c\u696d\u624b\u914d\u3078\u5f15\u304d\u6e21\u305b\u308b<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">\u7f6e\u304d\u63db\u3048\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\u30fb\u5411\u304b\u306a\u3044\u30b1\u30fc\u30b9<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LINE\u306a\u3069\u65e5\u672c\u3067\u5e83\u304f\u4f7f\u308f\u308c\u308b\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u5bfe\u5fdc\u306f\u3001\u56fd\u5185\u30b5\u30fc\u30d3\u30b9\u304c\u5148\u884c\u3057\u3066\u3044\u308b<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u5171\u6709\u3068\u3057\u3066\u306e\u64cd\u4f5c\u6027\u306f\u3001\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u306e\u307b\u3046\u304c\u8efd\u3044<\/li>\n\n\n\n<li>Enterprise\u7248\u304c\u524d\u63d0\u3067\u3001Community\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u306a\u3044<\/li>\n\n\n\n<li>\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3060\u3051\u304c\u76ee\u7684\u306a\u3089\u3001\u56fd\u5185\u306e\u30e1\u30fc\u30eb\u5171\u6709\u30b5\u30fc\u30d3\u30b9\u306e\u307b\u3046\u304c\u9069\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u3042\u308b<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u5224\u65ad\u306e\u5206\u304b\u308c\u76ee\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u9867\u5ba2\u306e\u8a18\u9332\u3084\u8acb\u6c42\u3068\u3064\u306a\u3052\u305f\u3044\u304b\u3069\u3046\u304b\u3067\u3059\u3002\u5bfe\u5fdc\u3092\u56de\u3059\u3053\u3068\u3060\u3051\u304c\u76ee\u7684\u306a\u3089\u3001\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u3092\u6b8b\u3059\u306e\u304c\u5408\u7406\u7684\u306a\u5224\u65ad\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ed6\u306e\u30a2\u30d7\u30ea\u306e\u5bfe\u5fdc\u8868\u306f <a href=\"\/odoo\/saas-replacement-map\/\">Odoo\u3067\u7f6e\u304d\u63db\u3048\u3089\u308c\u308bSaaS\u5bfe\u5fdc\u8868<\/a> \u306b\u307e\u3068\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30d0\u30fc\u30b8\u30e7\u30f3\u3068\u6a5f\u80fd\u306e\u66f4\u65b0\u306b\u3064\u3044\u3066<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo 19.0\u306f\u30012025\u5e749\u6708\u306b\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u307e\u3057\u305f\u3002\u6a19\u6e96\u30b5\u30dd\u30fc\u30c8\u306e\u7d42\u4e86\u306f2028\u5e749\u6708\uff08\u4e88\u5b9a\uff09\u3068\u3001\u516c\u5f0f\u306b\u8a18\u8f09\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u306e\u5f8c\u300119.1\uff082026\u5e741\u6708\uff09\u30fb19.2\uff082026\u5e743\u6708\uff09\u30fb19.3\uff082026\u5e745\u6708\uff09\u30fb19.4\uff082026\u5e747\u6708\uff09\u304c\u9806\u306b\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">19.1\u301c19.4\u306f\u3001Odoo\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5148\u306b\u63d0\u4f9b\u3055\u308c\u307e\u3057\u305f\u3002Odoo.sh\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306f\u5bfe\u8c61\u5916\u3067\u3057\u305f\uff08\u516c\u5f0f\u306e\u30b5\u30dd\u30fc\u30c8\u8868\u306bN\/A\u3068\u660e\u8a18\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2026\u5e749\u6708\u306b\u306f\u3001\u6b21\u306e\u30e1\u30b8\u30e3\u30fc\u7248\u306eOdoo 20\u304c\u516c\u958b\u3055\u308c\u307e\u3057\u305f\u3002Odoo.sh\u3084\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u306e\u4f1a\u793e\u3082\u3001Odoo 20\u306b\u4e0a\u3052\u308c\u307019.1\u301c19.4\u306e\u65b0\u6a5f\u80fd\u3092\u307e\u3068\u3081\u3066\u53d7\u3051\u53d6\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9055\u3046\u306e\u306f\u3001\u65b0\u6a5f\u80fd\u3092\u53d7\u3051\u53d6\u308b\u6642\u671f\u3067\u3059\u3002\u65e9\u304f\u4f7f\u3044\u305f\u3044\u306a\u3089Odoo\u30aa\u30f3\u30e9\u30a4\u30f3\u3002\u81ea\u793e\u3067\u7ba1\u7406\u3057\u305f\u3044\u306a\u3089Odoo.sh\u304b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u3067\u3001\u5e741\u56de\u306e\u30e1\u30b8\u30e3\u30fc\u7248\u306b\u5408\u308f\u305b\u307e\u3059\u3002Odoo 20\u306e\u5909\u66f4\u70b9\u306f<a href=\"\/odoo\/odoo20-new-features\/\">Odoo 20\u306e\u65b0\u6a5f\u80fd\u307e\u3068\u3081<\/a>\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">19.2\u3067\u306f\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u30a2\u30d7\u30ea\u304c\u5ec3\u6b62\u3055\u308c\u3001\u305d\u306e\u6a5f\u80fd\u304c\u8a08\u753b\uff08Planning\uff09\u30a2\u30d7\u30ea\u306b\u7d71\u5408\u3055\u308c\u307e\u3057\u305f\u300219.2\u4ee5\u964d\u3001\u30c1\u30b1\u30c3\u30c8\u304b\u3089\u306e\u73fe\u5730\u5bfe\u5fdc\u306f\u3001\u8a08\u753b\u30a2\u30d7\u30ea\u306e\u30b7\u30d5\u30c8\u3068\u3057\u3066\u624b\u914d\u3057\u307e\u3059\u3002\u305d\u308c\u4ee5\u5916\u306b\u3001\u3053\u3053\u3067\u6271\u3063\u305f\u7bc4\u56f2\u306b\u76f4\u63a5\u304b\u304b\u308f\u308b\u5909\u66f4\u306f\u300119.1\u301c19.4\u306e\u516c\u5f0f\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u306b\u8a18\u8f09\u304c\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u8a18\u8f09\u304c\u306a\u3044\u3053\u3068\u306f\u3001\u5909\u66f4\u304c\u306a\u3044\u3053\u3068\u306e\u8a3c\u660e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u66f4\u65b0\u30b5\u30a4\u30af\u30eb\u306f\u3001Enterprise\u7248\u306e\u8a71\u3067\u3059\u3002\u3082\u3063\u3068\u3082\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u81ea\u4f53\u304cEnterprise\u7248\u9650\u5b9a\u306e\u305f\u3081\u3001Community\u7248\u3068\u306e\u5bfe\u6bd4\u306f\u524d\u63d0\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b\u51fa\u5178\uff1aOdoo\u516c\u5f0f\u306e\u30ea\u30ea\u30fc\u30b9\u30ce\u30fc\u30c8\u304a\u3088\u3073\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\uff082026\u5e749\u6708\u78ba\u8a8d\uff09<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b\u51fa\u5178\uff1a<a href=\"https:\/\/www.odoo.com\/documentation\/saas-19.4\/applications\/services\/helpdesk\/advanced\/after_sales.html\">Odoo\u516c\u5f0f\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u300cAfter-Sales services\u300d\uff0819.4\uff09<\/a>\uff082026\u5e7410\u6708\u78ba\u8a8d\uff09<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"helpdesk-steps\">\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u306e\u629c\u3051\u3092\u306a\u304f\u3059\u307e\u3067\u306e\u78ba\u304b\u3081\u65b9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ERP\u5c0e\u5165\u652f\u63f4\u3092\u624b\u304c\u3051\u308b\u30d9\u30f3\u30c1\u30e3\u30fc\u30cd\u30c3\u30c8\u306f\u3001\u7279\u5b9a\u306e\u88fd\u54c1\u3092\u524d\u63d0\u306b\u305b\u305a\u306b\u76f8\u8ac7\u3092\u53d7\u3051\u307e\u3059\u3002\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u5c0e\u5165\u3042\u308a\u304d\u3067\u8a71\u3092\u59cb\u3081\u308b\u3053\u3068\u306f\u3057\u307e\u305b\u3093\u3002\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u76f8\u8ac7\u3067\u306f\u3001\u6b21\u306e\u9806\u3067\u78ba\u304b\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u7a93\u53e3\u306e\u68da\u5378\u3057<\/strong>\uff1a\u554f\u3044\u5408\u308f\u305b\u304c\u5165\u308b\u7d4c\u8def\u3068\u3001\u305d\u308c\u305e\u308c\u3092\u8ab0\u304c\u53d7\u3051\u3066\u3044\u308b\u304b\u3092\u66f8\u304d\u51fa\u3057\u307e\u3059\u3002\u500b\u4eba\u30e1\u30fc\u30eb\u3084\u500b\u4eba\u30c1\u30e3\u30c3\u30c8\u306b\u5165\u308b\u5206\u304c\u3001\u629c\u3051\u306e\u4e3b\u306a\u767a\u751f\u6e90\u3067\u3059<\/li>\n\n\n\n<li><strong>\u73fe\u72b6\u306e\u5b9f\u7e3e\u3092\u6e2c\u308b<\/strong>\uff1a\u53d7\u3051\u4ed8\u3051\u304b\u3089\u6700\u521d\u306e\u8fd4\u4fe1\u307e\u3067\u3001\u89e3\u6c7a\u307e\u3067\u3001\u4eca\u3069\u308c\u3060\u3051\u304b\u304b\u3063\u3066\u3044\u308b\u304b\u3092\u8a18\u9332\u3057\u307e\u3059\u3002SLA\u306e\u5024\u306f\u3001\u3053\u306e\u5b9f\u7e3e\u304b\u3089\u6c7a\u3081\u307e\u3059<\/li>\n\n\n\n<li><strong>\u3064\u306a\u3050\u5148\u304c\u3042\u308b\u304b\u3092\u898b\u308b<\/strong>\uff1a\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u3001\u55b6\u696d\u306e\u9867\u5ba2\u8a18\u9332\u3084\u4fdd\u5b88\u5951\u7d04\u306e\u8acb\u6c42\u3068\u3064\u306a\u3052\u305f\u3044\u304b\u3002\u3064\u306a\u3052\u308b\u5fc5\u8981\u304c\u306a\u3051\u308c\u3070\u3001\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u306e\u307b\u3046\u304c\u5408\u3046\u3053\u3068\u3082\u3042\u308a\u307e\u3059<\/li>\n\n\n\n<li><strong>\u6a19\u6e96\u306e\u6d41\u308c\u306b\u696d\u52d9\u3092\u5408\u308f\u305b\u308b<\/strong>\uff1a\u6bb5\u968e\u306f\u307e\u305a\u6a19\u6e96\u306b\u8fd1\u3044\u5f62\u3067\u59cb\u3081\u3001\u300c\u9867\u5ba2\u56de\u7b54\u5f85\u3061\u300d\u3092\u671f\u9650\u306e\u8a08\u7b97\u304b\u3089\u5916\u3057\u307e\u3059\u3002\u4f5c\u308a\u8fbc\u307f\u306f\u3001\u904b\u7528\u304c\u56de\u3063\u3066\u304b\u3089\u8003\u3048\u307e\u3059\uff08Fit to Standard\uff1a\u6a19\u6e96\u6a5f\u80fd\u306b\u696d\u52d9\u3092\u5408\u308f\u305b\u308b\u8003\u3048\u65b9\uff09<\/li>\n\n\n\n<li><strong>\u7248\u3092\u6c7a\u3081\u308b<\/strong>\uff1aSLA\u306e\u81ea\u52d5\u5224\u5b9a\u3084\u9867\u5ba2\u8a55\u4fa1\u304c\u8981\u308b\u306a\u3089Enterprise\u7248\u3001\u898b\u3048\u308b\u5316\u3067\u8db3\u308a\u308b\u306a\u3089Community\u7248\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u3067\u59cb\u3081\u308b\u3001\u3068\u3044\u3046\u5224\u65ad\u3092\u3057\u307e\u3059<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u5408\u308f\u306a\u3044\u3068\u5206\u304b\u308c\u3070\u3001\u305d\u306e\u307e\u307e\u304a\u4f1d\u3048\u3057\u307e\u3059\u3002\u30e1\u30fc\u30eb\u5171\u6709\u3060\u3051\u304c\u76ee\u7684\u306a\u3089\u3001\u56fd\u5185\u306e\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u3092\u52e7\u3081\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u793e\u5185\u4f1a\u8b70\u3067\u4f7f\u3046\u78ba\u8a8d\u30ea\u30b9\u30c8<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6b21\u306e\u3046\u3061\u3001\u5f53\u3066\u306f\u307e\u308b\u3082\u306e\u306b\u5370\u3092\u3064\u3051\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u25a1 \u554f\u3044\u5408\u308f\u305b\u3092\u53d7\u3051\u308b\u4eba\u304c2\u4eba\u4ee5\u4e0a\u3044\u308b<\/li>\n\n\n\n<li>\u25a1 \u50ac\u4fc3\u306e\u9023\u7d61\u3067\u3001\u521d\u3081\u3066\u5bfe\u5fdc\u6f0f\u308c\u306b\u6c17\u3065\u3044\u305f\u3053\u3068\u304c\u3042\u308b<\/li>\n\n\n\n<li>\u25a1 \u55b6\u696d\u304c\u8a2a\u554f\u524d\u306b\u3001\u305d\u306e\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u72b6\u6cc1\u3092\u77e5\u3089\u305a\u306b\u52d5\u3044\u3066\u3044\u308b<\/li>\n\n\n\n<li>\u25a1 \u6709\u511f\u306e\u4fdd\u5b88\u5951\u7d04\u304c\u3042\u308a\u3001\u5bfe\u5fdc\u6642\u9593\u3092\u5951\u7d04\u3068\u898b\u6bd4\u3079\u305f\u3044<\/li>\n\n\n\n<li>\u25a1 \u540c\u3058\u554f\u3044\u5408\u308f\u305b\u304c\u7e70\u308a\u8fd4\u3057\u6765\u3066\u3044\u308b\u304c\u3001\u539f\u56e0\u3092\u96c6\u8a08\u3067\u304d\u3066\u3044\u306a\u3044<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0a\u306e2\u3064\u3060\u3051\u306a\u3089\u3001\u5c02\u7528\u30b5\u30fc\u30d3\u30b9\u3084Community\u7248\u306e\u4ee3\u66ff\u3067\u8db3\u308a\u308b\u3053\u3068\u304c\u591a\u3044\u306f\u305a\u3067\u3059\u3002\u4e0b\u306e3\u3064\u306b\u5f53\u3066\u306f\u307e\u308b\u307b\u3069\u3001Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u3067\u9867\u5ba2\u8a18\u9332\u3068\u3064\u306a\u3050\u610f\u5473\u304c\u5927\u304d\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Q1. \u30e1\u30fc\u30eb\u3067\u6765\u305f\u554f\u3044\u5408\u308f\u305b\u3092\u81ea\u52d5\u3067\u30c1\u30b1\u30c3\u30c8\u306b\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u3067\u304d\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u7528\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3092\u8a2d\u5b9a\u3057\u3001\u53d7\u4fe1\u3057\u305f\u30e1\u30fc\u30eb\u3092\u30c1\u30b1\u30c3\u30c8\u306b\u3059\u308b\u904b\u7528\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305f\u3060\u3057\u3001\u8fd4\u4fe1\u306e\u3084\u308a\u53d6\u308a\u304c\u540c\u3058\u30c1\u30b1\u30c3\u30c8\u306b\u307e\u3068\u307e\u308b\u304b\u306f\u3001\u8a2d\u5b9a\u3068\u904b\u7528\u3067\u5909\u308f\u308a\u307e\u3059\u3002\u5b9f\u6a5f\u3067\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q2. \u4f55\u4eba\u304f\u3089\u3044\u306e\u4f1a\u793e\u304b\u3089\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eba\u6570\u3088\u308a\u3001\u5bfe\u5fdc\u3059\u308b\u4eba\u304c2\u4eba\u4ee5\u4e0a\u3044\u308b\u304b\u3069\u3046\u304b\u3067\u6c7a\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1\u4eba\u3067\u3059\u3079\u3066\u53d7\u3051\u3066\u3044\u308b\u306a\u3089\u3001\u305d\u306e\u4eba\u306e\u53d7\u4fe1\u7bb1\u304c\u3044\u3061\u3070\u3093\u901f\u3044\u7ba1\u7406\u53f0\u5e33\u3067\u3059\u3002\u8907\u6570\u4eba\u3067\u5206\u62c5\u3092\u59cb\u3081\u305f\u6642\u70b9\u3067\u3001\u629c\u3051\u304c\u59cb\u307e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q3. SLA\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u3001\u62c5\u5f53\u8005\u304c\u8ffd\u3044\u8a70\u3081\u3089\u308c\u307e\u305b\u3093\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u8a2d\u5b9a\u306e\u4ed5\u65b9\u306b\u3088\u3063\u3066\u306f\u3001\u305d\u3046\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5b88\u308c\u306a\u3044\u671f\u9650\u3092\u7f6e\u304b\u306a\u3044\u3053\u3068\u3002\u9867\u5ba2\u56de\u7b54\u5f85\u3061\u3092\u8a08\u7b97\u304b\u3089\u9664\u5916\u3059\u308b\u3053\u3068\u3002\u3053\u306e2\u3064\u3092\u5b88\u3063\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SLA\u306f\u3001\u62c5\u5f53\u8005\u3092\u8a55\u4fa1\u3059\u308b\u9053\u5177\u3067\u306f\u306a\u304f\u3001\u512a\u5148\u9806\u4f4d\u3092\u6c7a\u3081\u308b\u9053\u5177\u3067\u3059\u3002\u3053\u306e\u3053\u3068\u3092\u793e\u5185\u3067\u8aac\u660e\u3057\u3066\u304b\u3089\u59cb\u3081\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q4. \u9867\u5ba2\u81ea\u8eab\u306b\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u3066\u3082\u3089\u3048\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u3067\u304d\u307e\u3059\u3002\u9867\u5ba2\u5411\u3051\u306e\u753b\u9762\u304b\u3089\u3001\u81ea\u5206\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u78ba\u8a8d\u3057\u3066\u3082\u3089\u3046\u904b\u7528\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305f\u3060\u3057\u3001\u793e\u5185\u5411\u3051\u306e\u3084\u308a\u53d6\u308a\u304c\u898b\u3048\u306a\u3044\u8a2d\u5b9a\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u3092\u3001\u5fc5\u305a\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u516c\u958b\u7bc4\u56f2\u306e\u78ba\u8a8d\u306f\u3001\u958b\u59cb\u524d\u306b\u6e08\u307e\u305b\u3066\u304a\u304f\u4f5c\u696d\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q5. \u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u53d6\u308a\u8fbc\u3081\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u53d6\u308a\u8fbc\u3081\u307e\u3059\u304c\u3001\u512a\u5148\u5ea6\u306f\u9ad8\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u4fa1\u5024\u304c\u3042\u308b\u306e\u306f\u3001\u76f4\u8fd1\u306e\u5c65\u6b74\u3067\u3059\u3002\u3053\u308c\u304b\u3089\u4f5c\u308b\u8a18\u9332\u304b\u3089\u59cb\u3081\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Q6. Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u4f55\u3067\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u554f\u3044\u5408\u308f\u305b\u306e\u629c\u3051\u3092\u9632\u304e\u9867\u5ba2\u306e\u8a18\u9332\u3068\u3064\u306a\u3052\u308b\u5229\u70b9\u3068Enterprise\u7248\u9650\u5b9a\u3068\u3044\u3046\u5236\u7d04\u304c\u3042\u308a\u307e\u3059<\/strong>\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u30661\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u3001SLA\u3067\u671f\u9650\u3092\u5224\u5b9a\u3057\u307e\u3059\u3002\u5bfe\u5fdc\u5c65\u6b74\u306f\u9867\u5ba2\u306e\u8a18\u9332\u306b\u6b8b\u308a\u3001\u5bfe\u5fdc\u6642\u9593\u3092\u4fdd\u5b88\u5951\u7d04\u306e\u8acb\u6c42\u306b\u3082\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002<br>\u4e00\u65b9\u3001Community\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002LINE\u306a\u3069\u65e5\u672c\u306e\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u5bfe\u5fdc\u306f\u3001\u56fd\u5185\u30b5\u30fc\u30d3\u30b9\u304c\u5148\u884c\u3057\u3066\u3044\u307e\u3059\uff08<a href=\"#helpdesk-pros-cons\">\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8<\/a>\uff09\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u307e\u3068\u3081<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Odoo\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304c\u89e3\u304f\u306e\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4ef6\u6570\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8ab0\u304c\u5bfe\u5fdc\u3057\u3066\u3044\u3066\u3001\u3044\u3064\u307e\u3067\u306b\u8fd4\u3059\u306e\u304b\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044\u72b6\u614b\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3059\u3079\u3066\u3092\u30c1\u30b1\u30c3\u30c8\u3068\u3057\u30661\u3064\u306e\u6d41\u308c\u306b\u96c6\u3081\u308b\u3068\u3001\u4ef6\u6570\u3068\u6ede\u7559\u304c\u898b\u3048\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u8a2d\u8a08\u3067\u62bc\u3055\u3048\u308b\u306e\u306f\u3001\u6b21\u306e3\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SLA\u3092\u4e00\u6b21\u5fdc\u7b54\u3068\u89e3\u6c7a\u306b\u5206\u3051\u308b\u3002\u9867\u5ba2\u306e\u4e0d\u6e80\u306f\u3001\u9045\u3044\u3053\u3068\u3088\u308a\u300c\u5206\u304b\u3089\u306a\u3044\u3053\u3068\u300d\u304b\u3089\u751f\u307e\u308c\u308b<\/li>\n\n\n\n<li>\u671f\u9650\u306f\u73fe\u72b6\u306e\u5b9f\u7e3e\u304b\u3089\u3001\u5c11\u3057\u3060\u3051\u53b3\u3057\u304f\u3059\u308b\u3002\u5b88\u308c\u306a\u3044\u671f\u9650\u306f\u3001\u8d64\u3044\u8868\u793a\u3092\u5f53\u305f\u308a\u524d\u306b\u3057\u3066\u3057\u307e\u3046<\/li>\n\n\n\n<li>\u9867\u5ba2\u56de\u7b54\u5f85\u3061\u306f\u3001\u671f\u9650\u306e\u8a08\u7b97\u304b\u3089\u5916\u3059<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ef6\u6570\u305d\u306e\u3082\u306e\u306f\u6e1b\u308a\u307e\u305b\u3093\u3002\u6e1b\u3089\u3059\u306b\u306f\u3001\u8a18\u9332\u304b\u3089\u591a\u3044\u554f\u3044\u5408\u308f\u305b\u3092\u8aad\u307f\u53d6\u308a\u3001\u88fd\u54c1\u3084\u624b\u9806\u306e\u5074\u306b\u8fd4\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u306a\u304a\u3001Community\u7248\u3067\u306f\u5229\u7528\u3067\u304d\u307e\u305b\u3093\u3002\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u30a2\u30d7\u30ea\u3067\u4ee3\u66ff\u3067\u304d\u308b\u306e\u306f\u300c\u898b\u3048\u308b\u5316\u300d\u307e\u3067\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1\u5e74\u5f8c\u3001\u55b6\u696d\u306f\u8a2a\u554f\u306e\u524d\u306b\u305d\u306e\u9867\u5ba2\u306e\u30c1\u30b1\u30c3\u30c8\u5c65\u6b74\u3092\u958b\u304d\u3001\u591a\u304b\u3063\u305f\u554f\u3044\u5408\u308f\u305b\u306f\u624b\u9806\u66f8\u3084\u88fd\u54c1\u306e\u76f4\u3057\u306b\u56de\u3063\u3066\u3044\u308b\u3002\u6708\u66dc\u306e\u671d\u306e\u300c\u5148\u9031\u306e\u4ef6\u306f\uff1f\u300d\u3068\u3044\u3046\u96fb\u8a71\u306f\u3001\u3082\u3046\u9cf4\u3089\u306a\u304f\u306a\u3063\u3066\u3044\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3082\u3046\u5c11\u3057\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u65b9\u3078<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30d9\u30f3\u30c1\u30e3\u30fc\u30cd\u30c3\u30c8\u306f\u3001ERP\u5c0e\u5165\u652f\u63f4\u3092\u624b\u304c\u3051\u308b\u4f1a\u793e\u3067\u3059\u3002NetSuite\u30fbOdoo\u30fbAI\u30b9\u30af\u30e9\u30c3\u30c1\u958b\u767a\u3092\u6271\u3044\u3001SAP\u304b\u3089\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u7279\u5b9a\u306e\u88fd\u54c1\u306b\u504f\u3089\u306a\u3044\u7acb\u5834\u3067\u3054\u63d0\u6848\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u304c\u4f55\u672c\u306e\u7d4c\u8def\u306b\u6563\u3089\u3070\u3063\u3066\u3044\u308b\u304b\u3001\u307e\u3060\u6570\u3048\u3066\u3044\u306a\u3044\u6bb5\u968e\u3067\u3082\u304b\u307e\u3044\u307e\u305b\u3093\u3002\u300c\u307e\u305a\u73fe\u72b6\u306e\u5bfe\u5fdc\u6642\u9593\u3092\u6e2c\u308b\u300d\u3068\u3053\u308d\u304b\u3089\u3001\u4e00\u7dd2\u306b\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.venture-net.co.jp\/contact\/\">\u30d9\u30f3\u30c1\u30e3\u30fc\u30cd\u30c3\u30c8\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u8a18\u4e8b<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/odoo\/saas-replacement-map\/\">Odoo\u3067\u7f6e\u304d\u63db\u3048\u3089\u308c\u308bSaaS\u5bfe\u5fdc\u8868<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-crm\/\">Odoo\u306eCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3067\u3067\u304d\u308b\u3053\u3068<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-project\/\">Odoo\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\uff08Project\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-timesheet\/\">Odoo\u306e\u5de5\u6570\u7ba1\u7406\uff08Timesheets\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/field-service\/\">Odoo\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\uff08FSM\uff09\u306e\u73fe\u5728\u5730<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-surveys\/\">Odoo\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u6a5f\u80fd\uff08Surveys\uff09<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/community-vs-enterprise\/\">Odoo Community\u7248\u3068Enterprise\u7248\u306e\u9055\u3044<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/scene-sales-handover-and-reminders\/\">\u3053\u3053\u304c\u4fbf\u5229\uff1a\u55b6\u696d\u306e\u5f15\u7d99\u304e\u3068\u300c\u5fd8\u308c\u305f\u300d\u3092\u306a\u304f\u3059<\/a><\/li>\n\n\n\n<li><a href=\"\/odoo\/odoo-apps-guide\/\">Odoo\u306e\u30a2\u30d7\u30ea\u4e00\u89a7\u3068\u5168\u4f53\u50cf<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.venture-net.co.jp\/netsuite\/netsuite-vs-odoo-service\/\">NetSuite\u3068Odoo\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u30fb\u73fe\u5834\u696d\u52d9\uff5c\u6642\u9593\u3092\u58f2\u308b\u4f1a\u793e\u306e\u9078\u3073\u65b9\uff08NetSuite\u306e\u6559\u79d1\u66f8\uff09<\/a><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>\u6708\u66dc\u306e\u671d\u3001\u53d6\u5f15\u5148\u306e\u793e\u9577\u304b\u3089\u96fb\u8a71\u304c\u5165\u308b\u3002\u300c\u5148\u9031\u304a\u9001\u308a\u3057\u305f\u4ef6\u3001\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u300d\u3002\u793e\u5185\u306e\u8ab0\u3082\u3001\u305d\u306e\u4ef6\u3092\u899a\u3048\u3066\u3044\u306a\u3044\u3002 \u4ee3\u8868\u30e1\u30fc\u30eb\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u500b\u4eba\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3001Web\u30d5\u30a9\u30fc\u30e0\u3001\u500b\u4eba\u306e\u30c1\u30e3\u30c3\u30c8\u3002\u7d4c\u8def\u304c\u5897\u3048\u308b\u307b\u3069\u629c\u3051\u304c\u8d77\u304d\u3001\u629c\u3051 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[11],"tags":[],"class_list":["post-200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services-productivity"],"_links":{"self":[{"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/posts\/200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/comments?post=200"}],"version-history":[{"count":2,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/posts\/200\/revisions"}],"predecessor-version":[{"id":933,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/posts\/200\/revisions\/933"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/media\/932"}],"wp:attachment":[{"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/media?parent=200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/categories?post=200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.venture-net.co.jp\/odoo\/wp-json\/wp\/v2\/tags?post=200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}